Hospitality Supervisor
Join to apply for the Hospitality Supervisor role at University of Bath.
Campus Services New Starter Bonus (£1,000) and Campus Services Refer a Friend bonus available.
About The Role
Join our vibrant West Hospitality team at the University of Bath as a Hospitality Supervisor. We provide a dynamic hospitality service delivering catering for meetings, events, and conferences across the University campus. The ideal candidate will have excellent organisational skills, ensuring all deliveries are prepared and dispatched on time to multiple campus locations. You’ll supervise and work as part of a team to deliver outstanding service, maintain high standards, and drive the success of the service.
Key Responsibilities
* Training team members
* Rota management
* Adhering to financial regulations and health and safety / food hygiene standards
* Opening and closing shifts
* Setting up and providing a first-class service for catering events and functions
The role will be supported by junior staff who you will supervise and guide, and by on-site managers who will promote your own personal development and growth.
This term-time role is 30 hours per week, working 42 weeks of the year. Typical non-working weeks are around Christmas, Easter and August, giving you a great work-life balance.
About You
We’re looking for someone who:
* Has experience of supervising and delivering excellent customer service in a customer-focused environment
* Can provide team members with operational training
* Has knowledge of relevant health and safety regulations and licensing laws
* Works well as part of a team and can remain calm under pressure during peak periods
Further information
* This role is offered on a part-time basis, working 30 hours per week.
* Contact Sarah Stevens (Deputy Hospitality Operations Manager) on ss768@bath.ac.uk for an informal discussion; however please submit your application through the university website.
* Campus Services New Starter bonus (£1,000) payable the month after successfully passing the six-months probation (pro rata for part-time).
* Campus Services Refer a Friend bonus applicable if referred by a University staff member; send referral name to campusserviceshr@bath.ac.uk.
Benefits
* Free counselling services through Health Assured
* Cycle to work scheme
* Electric vehicle salary sacrifice scheme
* Staff discount at Team Bath gym
* Staff discounts on postgraduate tuition fees
* Staff discount on language courses
* Generous employer contributory pension schemes
* Generous annual leave allowance with an additional 5 discretionary days
* A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
* Free entry to the Holburne Museum in Bath
* Local discounts and more
* A family-friendly workplace
* An excellent reward package that recognises the talents of our diverse workforce
* Relocation allowance
* Visa reimbursement and interest-free loan to help with the cost of some immigration expenses
Equality, Diversity and Inclusion
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We’re very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, an autism friendly university, committed to building disability confidence and supporting disabled staff.
Right to Work in the UK
We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous Shortlisting
To reduce unconscious bias, personal details such as your name may be removed from application forms at the initial shortlisting stage.
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