Job summary
The Wellbeing & Therapy healthcare assistant will work within the new Wellbeing & Therapy Centre; supporting the planning and delivery of a full timetable of holistic, therapeutic and educational groups. The post holder will support the Wellbeing & Therapy Practitioner in delivering holistic palliative wellbeing and therapy.
We are looking for someone with a strong work ethic, the ability to use own initiative and a passion to deliver good care.
Main duties of the job
To assist the Wellbeing & Therapies Practitioner in delivering holistic palliative wellbeing and therapy to patients in the Wellbeing & Therapy Hub.
To provide appropriate support to patients and their carers. The post-holder will work with the Wellbeing Team, including the Wellbeing & Therapies Practitioner and volunteers.
They will perform all duties as identified, supervised by the Therapy Team Lead.
The post-holder will attend to patient's holistic needs as required and will support the delivery of the Wellbeing & Therapies program, ensuring that patient's care and comfort are maintained whilst present in the hub.
About us
So what else?
* This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.
* We encourage staff to get involved in exploring new ways of working and service development.
* We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.
* You'll be able to develop your skills in a friendly and supportive team.
Would you like to work flexibly?In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
The small print
* Informal visits can be arranged on request.
* We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
* MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.
Details
Date posted
06 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
Job locations
Wisdom Hospice
High Bank
Rochester
ME1 2NU
Job description
Job responsibilities
Communication and Relationship Skills
With all members of the Hospice multi-disciplinary team assisting the planning, implementing and evaluating patient care. With patients, families and visitors, providing active listening and supportive care in helping to guide them through their illness trajectory.
With other professionals; to provide and receive information, which will require empathy, fact or persuasive skills or where there are barriers to understanding.
Knowledge, training and experience
Appreciation of the principles of Palliative Care.
NVQ Level 2 or equivalent experience
Knowledge of personal/holistic care and related procedures
Experience of working with or caring for people with advanced illness
Good interpersonal skills
Ability to work with emotionally distressed people and unpredictable situations
Ability to use own discretion and initiative in complex situations.
Analytical and judgement skills
To observe and monitor the wellbeing of the patient to contribute to the process of evaluating care.
To maintain appropriate documentation
To escalate any concerns or issues in respect of a patients wellbeing/ condition
Planning and organisational skills
To deliver wellbeing support in line with the patients care plan, organising own day-to-day tasks under supervision, reporting back to the Wellbeing and Therapy Practitioner as required.
To support the Wellbeing & Therapy practitioner in the planning of a range of activities and program in line with the timetable.
To participate in the running of groups as determined by Wellbeing & Therapy Hub timetable.
Physical skills
The job holder will provide therapeutic and personal care duties to patients as required
Responsible for the safe use of equipment and maintaining stock orders within the Wellbeing and Therapy Hub.
To assist the Wellbeing & Therapy Practitioner with on-site security of unit and to contribute to activities that ensures the safety of the physical environment of the Hub for staff, patients and visitors.
Relevant IT skills.
Responsibility for patient care
To provide wellbeing and therapy support to patients and their carers whilst present at the Wellbeing and Therapy Centre
To assist in delivering a specific area of holistic care
Responsibility for policy and service development implementation
To be aware of and provide care in line with the code of Caldicott and Data Protection regarding patient information and be aware and follow local and
relevant organisational policies that ensure safe practice and effective delivery of care.
To attend training provided for clinical staff and assist with advice to new and volunteer staff.
Responsibilities for financial and physical resources
Responsible for the safe use of equipment.
Maintaining stock orders under the direction of the Wellbeing & Therapy Practitioner
To be aware of cost implications of stock usage
Responsibilities for human resources (HR)
To adhere to MCH policies
To attend ad hoc reflections provided for MCH staff.
Responsibilities for information resources
To maintain patient confidentiality
To adhere to CALDICOTT Data Protection
Responsibilities for research and development (R&D)
To assist in audits and changes in service department as necessary
Freedom to act
Work within environment under guidance and supervision of senior staff
Job description
Job responsibilities
Communication and Relationship Skills
With all members of the Hospice multi-disciplinary team assisting the planning, implementing and evaluating patient care. With patients, families and visitors, providing active listening and supportive care in helping to guide them through their illness trajectory.
With other professionals; to provide and receive information, which will require empathy, fact or persuasive skills or where there are barriers to understanding.
Knowledge, training and experience
Appreciation of the principles of Palliative Care.
NVQ Level 2 or equivalent experience
Knowledge of personal/holistic care and related procedures
Experience of working with or caring for people with advanced illness
Good interpersonal skills
Ability to work with emotionally distressed people and unpredictable situations
Ability to use own discretion and initiative in complex situations.
Analytical and judgement skills
To observe and monitor the wellbeing of the patient to contribute to the process of evaluating care.
To maintain appropriate documentation
To escalate any concerns or issues in respect of a patients wellbeing/ condition
Planning and organisational skills
To deliver wellbeing support in line with the patients care plan, organising own day-to-day tasks under supervision, reporting back to the Wellbeing and Therapy Practitioner as required.
To support the Wellbeing & Therapy practitioner in the planning of a range of activities and program in line with the timetable.
To participate in the running of groups as determined by Wellbeing & Therapy Hub timetable.
Physical skills
The job holder will provide therapeutic and personal care duties to patients as required
Responsible for the safe use of equipment and maintaining stock orders within the Wellbeing and Therapy Hub.
To assist the Wellbeing & Therapy Practitioner with on-site security of unit and to contribute to activities that ensures the safety of the physical environment of the Hub for staff, patients and visitors.
Relevant IT skills.
Responsibility for patient care
To provide wellbeing and therapy support to patients and their carers whilst present at the Wellbeing and Therapy Centre
To assist in delivering a specific area of holistic care
Responsibility for policy and service development implementation
To be aware of and provide care in line with the code of Caldicott and Data Protection regarding patient information and be aware and follow local and
relevant organisational policies that ensure safe practice and effective delivery of care.
To attend training provided for clinical staff and assist with advice to new and volunteer staff.
Responsibilities for financial and physical resources
Responsible for the safe use of equipment.
Maintaining stock orders under the direction of the Wellbeing & Therapy Practitioner
To be aware of cost implications of stock usage
Responsibilities for human resources (HR)
To adhere to MCH policies
To attend ad hoc reflections provided for MCH staff.
Responsibilities for information resources
To maintain patient confidentiality
To adhere to CALDICOTT Data Protection
Responsibilities for research and development (R&D)
To assist in audits and changes in service department as necessary
Freedom to act
Work within environment under guidance and supervision of senior staff
Person Specification
Qualifications
Essential
* NVQ Level 2
* Healthcare Assistant Course
Desirable
* NVQ in care
* Qualification in creative or holistic therapy
Experience
Essential
* Experience and caring for patients with complex needs
* Experience of coordinating activities within a therapeutic environment
Knowledge
Essential
* Ability to work as a member of a multi- professional team
* Good interpersonal, organizational and communication skills
* Supporting statement evidences understanding of and aptitude for the role
Desirable
* Understanding of Palliative Care principles
* Basic awareness of life limiting illnesses and its affects
Commitment
Essential
* A commitment to the vision, values and objectives of Palliative Care
* Ability to work as part of a multi professional team
Desirable
* Ability to adapt to changing situations
Person Specification
Qualifications
Essential
* NVQ Level 2
* Healthcare Assistant Course
Desirable
* NVQ in care
* Qualification in creative or holistic therapy
Experience
Essential
* Experience and caring for patients with complex needs
* Experience of coordinating activities within a therapeutic environment
Knowledge
Essential
* Ability to work as a member of a multi- professional team
* Good interpersonal, organizational and communication skills
* Supporting statement evidences understanding of and aptitude for the role
Desirable
* Understanding of Palliative Care principles
* Basic awareness of life limiting illnesses and its affects
Commitment
Essential
* A commitment to the vision, values and objectives of Palliative Care
* Ability to work as part of a multi professional team
Desirable
* Ability to adapt to changing situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Medway Community Healthcare
Address
Wisdom Hospice
High Bank
Rochester
ME1 2NU
Employer's website
(Opens in a new tab)
Employer details
Employer name
Medway Community Healthcare
Address
Wisdom Hospice
High Bank
Rochester
ME1 2NU
Employer's website
(Opens in a new tab)