We are seeking a highly capable and delivery-focused Engineering Service Delivery Manager to lead and coordinate engineering support across complex defence programmes in the Maritime and Aerospace domains. This role is pivotal in ensuring the successful execution of engineering services, integrating technical support, logistics, and stakeholder engagement across multiple platforms and disciplines.
The successful candidate will operate within a multi-disciplinary environment, managing service delivery across the full lifecycle—from mobilisation through sustainment—while ensuring compliance with MOD standards and contractual obligations.
Key Responsibilities
* Oversee the delivery of engineering services across maritime and aerospace platforms, ensuring alignment with programme objectives and customer expectations.
* Act as the primary interface between engineering teams, support functions, and customer stakeholders.
* Coordinate technical support activities including maintenance planning, obsolescence management, and through-life support.
* Ensure engineering services are delivered in accordance with MOD standards (e.g. DEF STAN 00-600, JSPs) and industry best practices.
* Lead service readiness reviews, supportability assessments, and performance reporting.
* Manage supplier relationships and ensure service-level agreements (SLAs) are met.
* Support the integration of new capabilities into existing platforms, ensuring seamless transition and operational readiness.
* Drive continuous improvement initiatives across engineering support functions.
* Provide input into bids, proposals, and contract change activities related to service delivery.
Essential Skills & Experience
* Proven experience in engineering service delivery within the defence sector, ideally across both maritime and aerospace domains.
* Strong understanding of Integrated Logistics Support (ILS), Through-Life Support (TLS), and supportability engineering.
* Familiarity with MOD frameworks including CADMID, DEF STANs, and JSP documentation.
* Excellent stakeholder management and communication skills, with the ability to influence across technical and non-technical audiences.
* Experience managing multi-disciplinary teams and coordinating across suppliers and internal functions.
* Strong organisational and planning skills, with a focus on delivery and performance metrics.
* SC Clearance (or ability to obtain).
Desirable Qualifications
* Degree in Engineering, Systems Engineering, or a related technical discipline.
* Chartered Engineer status or working towards it.
* Experience with digital engineering tools and service management platforms.
* Knowledge of maritime and aerospace operational environments and constraints.