We’re looking for a Lead Catering Supervisor to support the day-to-day running of our Food Stop at Brownhills Head Office, working 34 hours per week and reporting to the Facilities Manager. Managing the preparation, service and portion control of quality hot and cold food including making sandwiches, drinks and a range of salads. Preparation and delivery of buffets for meetings and training courses. Create menus in preparation of seasonal, celebratory and diverse occasions. Adhering to Food Safety and aware of food allergen risks and management. Ordering, taking delivery and stocking of the ambient, chilled, frozen and Food Stop supplies; managing inventory of stock. To manage the till, card machine and safe, ensuring correct procedures are used and sales are recorded accurately with related administration completed in a timely manner. To be able to prepare and provide a full menu offer for colleagues ensuring the service is cost neutral, controlling budget and minimising waste Ensuring that daily / weekly / monthly due diligence routines are completed in line with HACCP and safe ways of working Ensure Costa Coffee and all other catering equipment is clean and operational for use Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to, and any incidents are reported in line with procedures Ensuring all areas are clean and appropriately presented. Providing outstanding guidance to your Food Stop team creating a positive environment, team feel welcome and supported Natural lead supervisor who can take the lead, delegate, take responsibility whilst working with team members Good communicator who can liaise with a wide range of Food Stop visitors with confidence Attend and actively participate in business and team meetings and support initiatives taking place at Head Office. Attend and actively participate in manager training and any other training relevant to role and business Escalate any operational issues and complete tasks as required to the Facilities Manager Be responsible for the smooth operation of relevant equipment reporting any maintenance issues in line with procedures Level 3 Food Hygiene essential NVQ Level 4 in Hospitality and Catering Management essential/preferable Experience of working in a catering environment and similar role Experience with Microsoft Office / Outlook applications essential Good understanding of health and safety, food hygiene and allergens Provide outstanding customer service Experience of balancing priorities in a fast-paced environment Have a passion and flair for catering with excellent organisational skills Ability to follow and accurately record routines for due diligence purposes Ability to be flexible to provide cover for sickness / holiday