We’re looking for enthusiastic and motivated Customer Service Advisors to join our contact centre team. This is a fantastic opportunity for someone who enjoys helping others, working in a lively environment, and developing new skills — all while earning £12.21 per hour plus a range of additional benefits.
Customer Service Advisor benefits:
* Hourly pay of £12.21 plus bonus opportunities.
* Comprehensive training to prepare you for success in the role.
* Flexitime options
* Company pension scheme.
* Employee referral programme.
* Discounts at leading high street brands.
* Supportive, team-oriented workplace.
* Training is included to prepare you for this role
Customer Service Advisor role:
As a Customer Service Advisor, you’ll be the friendly voice our customers rely on. Each day, you’ll answer inbound calls, listen carefully to their needs, and provide clear information, updates, or solutions. You’ll handle a mix of quick questions and more detailed or challenging conversations, always staying calm, professional, and focused on delivering great service.
You’ll keep customer records up to date, follow company processes, and work closely with your team to resolve any issues efficiently. This is a role where every call is different, so you’ll need to think on your feet and bring a positive attitude to every interaction.
You’ll have regular training, team meetings, and support to help you grow your confidence, improve your skills, and build a rewarding career in customer service.
Customer Service Advisor pay:
£12.21 per hour + bonus and benefits