Job Description : Hardware/ software technician ( Urgent requirement) Pay: £15.99 PAYE OT Hours: 07:00 – 15:00 (7.5-hour shift, 30-minute lunch) Role Type: Full time Are you passionate about IT and looking to grow your career within a fast-paced, expanding organisation? We are seeking an FLS Engineer – Grade 2 to join our Maintenance Service Centre in Hatfield, supporting customers throughout the full device lifecycle. The Role You will be responsible for diagnosing, repairing, configuring, and staging a range of IT equipment including laptops, desktops, tablets, and mobile devices. Working in a high-volume environment, you will ensure devices are built, repaired, and prepared to meet customer SLAs. Key Responsibilities Troubleshoot and resolve hardware and software issues Perform laptop, desktop, and mobile device repairs Install spare parts and carry out warranty repairs to OEM standards Stage and configure devices with predefined builds Manage and update service tickets accurately Maintain asset tracking and workshop organisation (6S) Escalate potential SLA risks to supervisors What We're Looking For Experience repairing laptops, desktops, and mobile devices Familiarity with HP, Dell, Apple, and Lenovo systems Strong diagnostic and fault-finding skills Excellent organisation and attention to detail Ability to work independently and within a team Eligible to obtain Government SC clearance This is a fantastic opportunity to join a growing organisation with strong year-on-year performance and real career development opportunities. Apply today to take the next step in your IT engineering career. Call Steve on 01462 670666