Overview
Join to apply for the Assistant Manager role at Boparan Restaurant Group. Ed's Easy Diner at Cheshire Oaks is one of the largest Designer Outlet Malls in Europe, located in Ellesmere Port, north of Chester.
BRG is a growing hospitality group focused on delivering a memorable guest experience and an amazing working environment, with a commitment to our core values: Honest, Hardworking, Hungry, and Heart.
What You’ll Do
* Be the right hand to the General Manager, supporting day-to-day operations and ensuring smooth running of the diner.
* Oversee service, manage the floor, and motivate and inspire the team to deliver excellent guest experiences.
* Assist in training, developing, and coaching the team to maintain high standards of service and cleanliness.
* Handle guest inquiries and resolve issues to create positive outcomes.
* Contribute to sales and profitability targets by driving service excellence and operational efficiency.
* Manage shifts to ensure the right coverage at the right times.
* Maintain health and safety compliance to provide a safe environment for guests and staff.
* Step in for the General Manager as needed and lead the diner to success.
What We’re Looking For
* Previous supervisory or assistant management experience in a fast-paced restaurant or hospitality environment.
* Natural leadership with excellent communication and interpersonal skills.
* Passion for delivering exceptional guest service and a love for Americana.
* Strong organizational and problem-solving abilities.
* Proactive, can-do attitude with the ability to thrive under pressure.
* Flexibility to work varied hours, including evenings, weekends, and holidays.
* Commitment to upholding Ed\'s Easy Diner’s standards and values.
What’s In It For You
* 50% off your total bill for you and up to 5 friends across all BRG brands.
* Exclusive discounts on thousands of online and high-street retailers and restaurants via the BRG Spark App.
* 20% off at Carluccio’s retail gift shop & deli.
* Support for your financial wellbeing, including free mortgage advice and access to our Financial & Wellbeing Centre.
* Wage Stream: access your earnings anytime.
* Healthcare Cashplan and Employee Assistance Programme (EAP).
* Referral rewards for referring friends to join BRG.
* Career advancement opportunities within BRG’s diverse brand portfolio.
* Flexible working arrangements to support work-life balance.
* Performance bonuses tied to dedication and success.
If you’re ready to take your career to the next level and be part of something special, apply now.
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