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To support the maintenance and development of the Quality Management System (QMS) for the benefit of the service users and laboratory staff. To support the Pathology Quality Managers ensuring appropriate quality issues are addressed within the QMS to meet standards as assessed by external accrediting bodies.
Key Responsibilities
* The Quality Officer will have the key knowledge, skills and inherent technical ability in the medical laboratory environment in order to actively and proactively support quality and quality improvement activities within Pathology.
* To apply medical laboratory knowledge and experience in order to contribute to maintaining compliance with the ISO15189 standard, Blood Safety and Quality Regulations (BSQR), Human Tissue Authority (HTA), whilst ensuring the consistent delivery of the QMS across all sections.
* The post holder will support the Quality Managers by monitoring the QMS, coordinating with departmental leads to minimise variation and defects to agreed key performance indicators.
* To facilitate the timely running of sectional (technical) audit schedules and act as first point of contact for technical audit related activities.
We are a people business where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
* Reporting to the Quality Managers and the Pathology Governance Lead on the performance of the Quality Management System and any need for improvement.
* Collating, interpreting and analysing data on performance of the Quality System to produce timely and detailed quality reports and Scorecards for the Quality Managers and sectional quality meetings.
* Undertake other data collection processes in support of specific projects; inputting, monitoring and checking data, required for finite and on-going projects within the team.
* To become familiar with all areas of work being supported across UHP Pathology, the relevant statutory requirements, the policies and procedures within the QMS, the Trust and the requirements of accreditation in use.
* Responsible for overseeing the preparation of Quality Team meeting agendas, write-up and distribution of meeting notes within Q-Pulse.
* To support the revision and review of Pathology documents, in line with the document control policy.
* Assist in the production of communications materials, such as website content, user surveys and quality performance targets, ensuring the content is up to date.
* Collate CAPA incidents for laboratory sectional and management meetings.
Preference will be given to internal Trust staff, as well as Priority and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
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