Public Sector / Enterprise Sales Account Manager – ServiceNow Partner
Enterprise customers. Complex challenges. Own Revenue Growth
We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform.
We are looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long‑term growth through consulting and managed services engagements.
This isn’t a renewals account management role – it’s about building strategic partnerships and unlocking new opportunities across complex organisations.
Hybrid Working UK. London 2 days per week at The Ministry – London’s coolest workspace.
About the Role
This is a growth‑focused enterprise account management role where you’ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment.
You’ll be responsible for developing long‑term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations.
This isn’t a renewals‑only role – we’re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth.
Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you’ll shape solutions that solve real business problems while delivering measurable value for customers.
What you’ll be doing
* Build and nurture strong relationships with senior stakeholders across customer accounts
* Develop long‑term account strategies focused on expanding our footprint within customer organisations
* Identify opportunities for upselling, cross‑selling and new consulting engagements
* Work with technical teams to design solutions that solve customer challenges
* Manage contract renewals, commercial discussions and long‑term customer partnerships
* Collaborate with delivery teams to ensure successful outcomes for customers
* Lead account reviews and continually identify ways to improve customer value and engagement
About you
You don’t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we’d love to hear from you.
* We are looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations.
* You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster‑growing consulting business.
* You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward.
* Experience engaging senior stakeholders, including C‑suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners.
Experience we’re looking for
* 3–5 years experience in Account Management within a technology – managed services, or consulting environment (ServiceNow experience would be beneficial)
* A proven track record of growing and developing customer accounts – mid‑enterprise
* Experience working in solution‑based sales environments – deal sizes GBP200–GBP1million+ with longer sales cycles – c12–24 months.
* Strong commercial awareness including pricing discussions and contract negotiations
* The ability to build long‑term account strategies and identify growth opportunities
* Excellent stakeholder management skills
* Comfortable working in a fast‑paced, high‑growth environment
* Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous
* Experience in a fast‑growing SME
Salary & benefits
* Base Salary aligned with your expertise and growth
* cGBP150,000+ OTE
* Bupa health insurance, GP access & Bupa dental care
* Life insurance
* GBP250 home office setup allowance
* 4% employee pension
* 25 days holiday increasing with tenure
* Comprehensive training and development
* Hybrid working from The Ministry offices in London (typically 2–3 days per week)
* On‑site gym
* Maternity & parental leave (enhanced package – 16 weeks full pay + 23 weeks statutory maternity pay; 4 weeks full pay for paternity and parental leave)
* Flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1)
* GBP250 home working allowance to help you create a comfortable workspace
If you’re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment.
Step into a role where your ideas matter, your impact is visible, and your success is rewarded.
Apply today for a confidential discussion. Applications are handled by Talent Partner RR (Recruitment Revolution). Please direct all interest to them in the first instance.
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