Job Description We are looking for a dynamic and proactive Tenant Liaison Coordinator to join our team in Milton Keynes. This pivotal role serves as the primary link between tenants and property management, ensuring exceptional service delivery, prompt issue resolution, and a seamless operational experience. As the face of this prestigious commercial property, you will foster strong tenant relationships, uphold health and safety standards, oversee fire risk compliance, and coordinate a variety of events and day-to-day operational activities, whilst preparing reports. This is a unique opportunity to make a meaningful impact in a high-profile environment whilst helping to drive tenant satisfaction and operational excellence. Produce high-quality reports and presentation materials that effectively communicate key insights and performance metrics. Coordinate and schedule meetings, appointments, and events, actively supporting the planning and execution of activities across the building. Manage the daily operations of the Wellbeing Suite, ensuring a welcoming and efficient environment. Adhere to and implement health and safety procedures, including fire risk assessments, to maintain compliance with regulatory and company standards. Act as a key liaison between tenants, property management, and external service providers, addressing concerns and fostering strong, positive relationships. Act as deputy for the Centre Management Team during their absence, providing seamless support to clients and tenants. Collaborate with service providers and tenants to ensure service level agreements (SLAs) are consistently met, monitored, and reviewed on a monthly and biannual basis. Conduct regular building inspections to ensure all areas are clean, well-maintained, and any necessary remedial work is identified and actioned. Provide daily operational support to the Centre Management Team, contributing to the smooth running of the site. Log, manage, and resolve complaints in accordance with company policies and procedures.