The Head of Bars & Retail will be responsible for the smooth planning and delivery of all bars and shops across the business. * As part of the Leadership Team, you will manage your budget closely, reducing waste, generating sales and managing payroll costs. You will also lead your team to ensure the bars and shops are always running at their best standards possible, and that the guests are happy with their experience. * With a continuous improvement and growth mindset, you will always be focusing on managing variable costs and improving guest’s experiences. * You will be a dynamic and professional individual with a proven track record in driving brand profitability and enhancing guest experiences. * The ideal candidate will be responsible for improving the efficiency and success ratings, while also focusing on reducing labour turnover, and effectively managing payroll budgets. * Additionally, you will ensure high audit results, maintain robust Health & Safety standards, and take ownership of Profit & Loss (P&L) responsibilities. * As a dedicated Leader, you will oversee all shops & bars across the business, with responsibility for managing KPIs related to costs, identifying business risks, and taking corrective action as needed. * The role includes managing department budgets, including stock, payroll, and replacement inventory, while ensuring our bars and shops consistently meet brand standards and guest expectations. * You will proactively use guest feedback and data trends to enhance the guest’s experiences, and ensure compliance with all relevant legislation, health and safety policies, and safe & secure training within your area. * As the driving force behind the central rota, you’ll anticipate guest demand, align resources accordingly, and ensure rotas are issued three weeks in advance. You’ll inspire your team with strategies that engage, develop, and retain talent, fostering a culture of ownership and accountability in achieving departmental and business goals. £55k - £60k Generous Annual Bonus