Digital Design at PA We are a vibrant service and product design community of experts, with deep specialist practitioner skills across all parts of the design spectrum - covering research, design strategy and service design, UX/UI and IA, through to content, prototyping and movement. We display a generalist attitude; an understanding of the whole design process, and can easily navigate, communicate and practice the full spectrum. We are passionate about the possibilities for innovation between Strategy, Design and Front End. We're embedded in mixed discipline teams, are militantly collaborative and believe in continual learning and supportive peer review. The Role As our Lead Designer, you will act as visionary, leading the evolution of design best practice and ensuring creative excellence in every aspect of our work. You will work across a variety of projects, clients and sectors, leading challenging and innovative programmes of work. You will scope projects, formulate and articulate design strategy, develop and implement new processes. You will lead all design aspects of our work, ensuring it is robust, progressive and commercially strong. You will support the Chief Design Officer, with shared responsibility for the welfare, development and performance of the design team. You will develop strong, long-term strategic relationships with clients and colleagues, deepening their understanding of digital design practice. And lead initiatives and develop propositions that set the direction of our vibrant global design community. What You'll Do Lead complex design engagements across multiple clients Formulate and lead design strategy and processes Present and justify design solutions to clients at a strategic level Build and manage strong relationships with internal teams and clients Clearly communicate design direction to others, oversee and guide the work of your team, but be 'in' the work yourself with rolled up sleeves Direct and produce artefacts across the full design spectrum as required Have a strong focus on quality and timely delivery of a complex suite of work Challenge inappropriate ideas and solutions and push for innovation Be a committed member of the community, directing and supporting design initiatives Line manage other designers: develop coaching and training plans, organise/run performance appraisals, support promotion cases Provide design input to bids and new business proposals Help scope projects for bids and sold work Assist with recruitment and onboarding of new designers Flexible working - We are guided by our client work and needs; however, you have autonomy to manage your time and diary to suit your work/life balance.