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Responsibilities:
1. Server Management:
o Perform server maintenance tasks including drive replacement and powering on servers.
o Assist with server migration and site closure as needed.
o Monitor and manage server room access.
o Ensure compliance with industry regulations and standards.
o Perform regular data backups and disaster recovery operations.
2. Network Management:
o Move network cables as required.
o Monitor the A/C unit in the server room.
o Manage network configurations and monitor system performance.
o Troubleshoot and resolve network issues.
3. Desktop Management:
o Power on workstations for remote users as required.
o Assist users with basic IT issues during morning UK hours.
o Process e-waste and ship gear back to the Plymouth depot.
4. Additional Responsibilities:
o Be on-call on-site in case of power outages.
o Provide on-site presence in the mornings following patch deployments.
o Reset power strips as needed.
o Collaborate with various departments to ensure IT systems align with organizational goals.
o Document IT processes, systems, and configurations for future reference.
o Provide on-site support coordination for desktop-related issues.
Qualifications:
* Proven experience in server management, including maintenance and migration.
* Strong knowledge of network management and troubleshooting.
* Experience in desktop support and user assistance.
* Ability to work independently and manage time effectively.
* Excellent problem-solving and analytical skills.
* Strong communication and interpersonal skills.
Preferred Qualifications:
* Experience with Microsoft Windows Server and Windows 10 Pro.
* Familiarity with network monitoring tools such as PRTG Network Monitor.
* Previous experience in a similar role within a corporate environment.
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