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Inclusion health senior support worker

London
University College London Hospitals
Support worker
Posted: 28 August
Offer description

Job overview

We have an exciting opportunity to support some of the most vulnerable patients within our healthcare system. Based at UCLH, you’ll be part of a small, dedicated Inclusion Health team working across the wards and Emergency Department to support patients experiencing homelessness and social exclusion.
You will play a key role in helping patients navigate their discharge journey—working closely with clinical teams, local authorities, and community services to ensure safe, appropriate, and person-centred transitions from hospital to community care. If you are motivated by reducing health inequalities and improving outcomes for marginalised groups, we welcome your application.

Main duties of the job

Support the CNS’s with a caseload of patients from admission to discharge, making all appropriate referrals needed.

Work with the Emergency department to focus on Inclusion Health patients presenting to ED and looking at admission avoidance and high intensity user plans to support the CNS.

Ensure discharge delays and barriers of flow are escalated appropriately to avoid increased length of stay for patients in hospital.

Support CNS’s with rough sleepers in and around UCLH premises.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

·University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

·National Hospital for Neurology and Neurosurgery

·Royal National ENT and Eastman Dental Hospitals

·University College Hospital Grafton Way Building

·Royal London Hospital for Integrated Medicine

·University College Hospital Macmillan Cancer Centre

·The Hospital for Tropical Diseases

·University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

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