About Hero Group
Hero is a global food company focused on branded nutritional food products, founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today.
Hero operates in the Growing Up and Adult categories, which include three businesses: Better Snacking, Naturally Good Food and Others. Within these, we have a house of brands that provides our millions of consumers with trusted, nutritional food products. Our brands include Hero, Corny. Goodies, Beech-Nut, Schwartau, Semper, Freche Freunde, Organix, Deliciously Ella, Sunar, Vitrac, Baby Gourmet, Queensberry, and Casa de Mateus. We are a company rooted in honest goodness.
While what we do has changed over time, how we do it and what we strive for remains the same – products made from high quality ingredients that taste great and are nutritionally balanced. We never stray away from our core belief that there is a better way, the Hero way.
We are on a mission to conserve what's good in nature. We do so by striving to conduct our business sustainably and striving to do the right thing. Always. Without compromises.
We have around 4,000 team members. We believe our team members are what make our business special, and we hire extraordinary people to fulfil our extraordinary mission. We strive for high performance, and our values guide the way we work each day
About the role
This role will focus on growing eCommerce sales & winning market share on the digital shelf. You can be located in either our Bournemouth or London office.
Your main responsibilities:
1. Optimising Digital shelf & all relevant pillars
2. Super-user for the Perfect Store/digital shelf tool
3. Support local teams with the maintenance of inputs required to ensure accuracy of reporting
4. Working closely with the tool provider to ensure seamless management and minimal issues.
5. Deep diving into the tool to understand performance improvements by metric for all our key markets across the group.
6. Working closely with the markets to illustrate opportunities to improve performance across our core perfect store KPIs.
7. Providing analytical support for performance reporting, setting plans, and KPI targets globally.
8. Cooperating with the Perfect Store community, sharing best practices, and implementing learnings from other markets.
9. Support with broader eCommerce projects and initiatives
Management of Data
10. Amazon market share & sales data, retail media & promotional analysis
11. Ensure data is centralized, current, accurate, and easily accessible for supporting teams.
12. Work closely with the data agency to facilitate the achievement of the above objectives.
13. Extract actionable insights from data to drive customer-level decisions.
14. Develop and maintain automated data processes for efficiency.
15. Collaborate with sales teams to refine and optimize sales strategies and processes.
16. Track and produce key performance indicators (KPIs) to monitor progress.
17. Generate reports for both internal and external audiences using business analytics tools.
18. Create detailed reports and visualizations to effectively communicate findings and recommendations to stakeholders.
19. Perform ad-hoc analysis to address specific business questions and provide timely insights.
20. Select and utilize the most suitable data tools to achieve optimal results.
21. Design queries, compile data, and generate reports using Excel and Power BI.
Other responsibilities include:
22. Attend weekly functional meetings internally and externally.
23. Support and follow-up actions with the sales and agency teams.
Success measures
24. Group eCommerce growth
25. Performance improvement of Perfect Store KPIs
26. Strategic contribution
This position interacts mainly with
27. Internal partners: Group eCom, Country eCom Managers, sales and marketing managers, group and local finance, IT
28. Customers/consumers: consumers via insights management
29. Providers: Insights/Research agencies, Innovation agencies
Functional Competences:
30. Strong background in data analysis, with a preference for experience in digital eCommerce.
31. A degree in computer science, mathematics, statistics, or a related field is highly preferred.
32. Generic/personal competences
33. Exceptional communication skills, with the ability to simplify complex findings and present insights clearly and concisely.
34. Professional, organized, and detail oriented.
35. Collaborative team player, able to effectively work with marketing, finance, and other departments as needed.
36. Naturally curious and eager to learn.
Behavioral Competencies
37. Strong problem-solving abilities, with a critical and analytical mindset.
38. Highly organized and methodical in managing daily tasks, with excellent attention to detail.
39. Self-driven, disciplined, adaptable, and capable of taking initiative.
40. Skilled at building strong relationships with internal teams.
41. Capable of working both independently and under direction.
42. Excellent numerical, written, and verbal communication skills
43. Fluent English (oral and written) is a must
44. Standard MS Office package
45. Power BI
46. Advanced Excel skills (formulas, pivot tables, VLOOKUP, data manipulation) for data analysis and reporting.
47. Amazon Seller Central
What do we offer you?
We offer a position where you can develop professionally in an international company, with an open way of working and short decision lines where people can really make an impact.
Benefits
48. Hybrid work
49. Flexible Schedule and early finish on Fridays, also during summer months
50. Attractive Compensation & Benefits package
51. Continuous learning and development
52. Ongoing feedback
53. Collaborative and challenging multinational environment
54. Strong values
55. Matrix organization
56. Open and transparent culture
57. Great work environment
58. Amazing people
59. and much more!
If you what to know more about Hero, access our web site: