Overview
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Location: West Caithness, Thurso
Service: North Highland Care at Home Service
Post Title: Senior Health and Social Care Support Worker
Hours: 18 hours per week
Salary: Band 4, £29,116 - £31,670
Organisation: Highland Health and Social Care Services provide help and assistance in various situations arising due to illness, disability, old age or poverty.
Responsibilities
The post holder will:
* Provide assistance to the Care at Home Officer to support and supervise a team of Senior Health & Social Care Support Workers within the community to deliver a high standard of holistic care to individuals and their families/carers.
* Provide day-to-day professional support to the Senior Health & Social Care Support Workers, carry out practice observations, 1-2-1 supervision and assist staff in ensuring compliance with mandatory training and professional registration.
* Undertake regular service user reviews for the in-house Care at Home Service, independent sector providers and the wider integrated team and assist in the delivery of a person-centred Care at Home service to meet the assessed need and personal outcomes of those referred to the service in line with the Health and Social Care Standards and Scottish Social Services Council (SSSC) codes. Work within the wider integrated multi-disciplinary team.
Qualifications and Requirements
* Experience of working in a Health & Social Care setting
* A full, clean driving licence
* SVQ3 qualification in Health & Social Care
* Good understanding of general office practice and procedure
* Excellent communication skills
* Ability to work under pressure and respect confidentiality
Application and Eligibility
Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder. This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).
Additional Information for Candidates
* Effective from 1st April 2026, the Agenda for Change full-time working week will be reduced from 37 to 36 hours. Part-time hours will be adjusted on a pro-rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.
* Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchdlabhairt na Gàidhlig.
* You should apply for this post by completing the application process on Jobtrain.
* DO NOT upload a CV as this will not be used for short listing purposes
* Posts close at midnight on the indicated date
* For help to complete an application on Job Train please follow this link
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* Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
* Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
* Contact Jobtrain Candidate Support Hub for advice and support with any system issues
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* Once you have submitted your application form you will be unable to make any amendments
* Some of our vacancies are for internal candidates only. If you are a member of staff, please update your Jobtrain profile to reflect that you are employed by NHS Highland
NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute. We employ over 10,700 people, making us one of the biggest employers in the area. Our staff are important members of our communities, and the values and behaviours we demonstrate daily support a positive culture.
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