Permanent – Full Time
We are looking to recruit a Resident Liaison Officer to join our team covering North and South London.
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you’llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
Candidates will have experience as a Resident Liaison Officer with a main contractor, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, you’ll have excellent verbal, professional telephone manner and written communication skills. IT literate with experience working with all Microsoft programmes.
You must hold a clean valid UK driving licence and be willing to travel from property to property, as you will need to travel between north and south London so a will to travel is essential.Please note you must be able to be on site for 8am and work until 5pm on site.
If looking to take the car allowance option, you must have a car that is 6 years or younger to comply with London ULEZ: Cars are to be no older than six years old and CO2 Emissions should fall under 150gm.
We cannot accommodate flexible, part time or working from home on this project.
Benefits
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday & Bank Hols
Enhanced Pension Plan
Private Medical Insurance (Including 24hr GP)
Life Assurance
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates