Marine Operations Technical Specialist - 31564
Marine Operations Technical Specialist - 31564
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Job Description
We’re looking for a motivated and enthusiastic person to drive technical project delivery within our team including the Natural Capital Ecosystem Assessment Programme. You will be supporting the field delivery of estuarine and coastal monitoring including;
* delivering innovation,
* day to day contract management,
* training,
* liaising with internal and external customers,
* guidance document management, including writing and reviewing.
Job Description
We’re looking for a motivated and enthusiastic person to drive technical project delivery within our team including the Natural Capital Ecosystem Assessment Programme. You will be supporting the field delivery of estuarine and coastal monitoring including;
* delivering innovation,
* day to day contract management,
* training,
* liaising with internal and external customers,
* programme management,
* guidance document management, including writing and reviewing.
You will be part of the management team and help to plan and monitor team resources to deliver work whilst balancing the team’s wellbeing. Monitoring Survey - Estuarine and Coastal team are a field based team, this role will be majority office based. You will be expected to show regular visible leadership in the field to support the wider team and embed training and improvements as well as conduction active monitoring.
We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies .The post location is flexible as this is a dispersed team.
The team
The Monitoring Survey - Estuarine and Coastal team delivers the Environment Agency’s estuarine and coastal boat based monitoring programme. This includes water and ecological monitoring undertaken throughout England and for Natural Resources Wales as part of an ongoing partnership. It delivers a vital service that underpins much of our marine statutory responsibilities relating to water quality. We deliver a wide range of marine monitoring projects for internal and DEFRA customers.
Experience/skills Required
Ideally you will have experience of working effectively in dispersed teams with marine operations experience. The successful candidate will demonstrate the exemplary Health and Safety awareness needed for delivering of projects in this environment.
Other key requirements for this job are;
* Excellent communication skills,
* Ability to manage own and others workload,
* Be able to prioritise demands,
* Technical knowledge of marine instrumentation and monitoring methods,
* Great planning skills.
Contact and additional information
Please contact Luke Martina on 07876 137093 or by email luke.martina@environment-agency,gov.uk.
Competence 1
Focuses on Customers and Partners
Description
Please give an example where you addressed the needs of internal and external customers, providing rapid and effective responses.
Please consider the following indicators in your example;
* Recognises the concept of both internal and external customers and treats both equally well.
* Identifies and addresses the needs of customers, delivering what is promised and ensuring that they are satisfied with the outcomes.
* Takes personal responsibility to meet customer needs; is polite, courteous and professional
* Ensures customers receive consistent and clear messages supported by accurate and timely information.
* Regularly monitors and measures customer satisfaction and looks for ways to improve customer service
* Anticipates and balances the needs of a range of customers with conflicting priorities.
* Keeps customers informed and manages expectations
* Handles complaints effectively, defuses anger and tension and resolves problems
Competence 2
Takes Decisions and Solves Problems
Description
Please provide an example where you have found and delivered a solution by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Please consider the following indicators in your example;
* Uses previous experience and careful analysis to identify potential problems, effective solutions and arrive at sound decisions.
* Identifies and asks appropriate questions to explore and detect root causes of problems or sources and quality of evidence.
* Applies sound techniques to analyse problems, generate options and select best course of action.
* Seeks out and considers the best available information before making decisions. Probes, checks and confirms veracity of data as appropriate.
* Confronts head-on difficult situations where major decisions have to be made quickly.
* Makes sound decisions based on complex or incomplete information and/or within limited timescales.
* Escalates issues when they are beyond own limitations and/or have consequences further than own responsibilities.
Competence 3
Delivers Results Through Others
Description
Please provide an example where you have harnessed others to deliver results on time, to required standards and in line with organisational processes and procedures.
Please consider the following indicators in your example;
* Translates key performance indicators and the local contribution into a team work plan and individual objectives. Communicates this effectively to team and colleagues
* Assigns workload and resources to achieve plans in line with both business priorities and an accurate profile of the team’s capabilities
* Secures resources and orchestrates the activities of others to delivers results
* Successfully obtains others’ commitment to undertake work by gaining their acceptance and involvement
* Monitors progress against key performance indicators, providing timely support to address shortfalls
* Ensures the team gets the required data right first time, identifying causes of poor data and fixing or escalated appropriately
* Improves what is delivered by welcoming challenge and through constant process improvement
* Is flexible and manages conflicting demands in light of changing circumstances
* Achieves tangible results by delegating (with support) suitable responsibilities and by encouraging the team to take personal responsibility for their actions
* Uses a risk-based approach when prioritising activities and allocating resources
* Develops and manages budget (relevant to level of responsibility required by role), ensuring all environment agency processes and procedures are correctly followed.
Role specific license requirements
UK driving license
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Other, Information Technology, and Management
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