We have an exciting opportunity for an experienced Parts Supervisor to join our friendly Parts team based in our Pioneer Park, Bristol (BS4) location.
Why join us?
* Competitive salary of £31,000 pa OTE £37,200 pa
* 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
* Pension scheme with life assurance
* Access to our very attractive company loan plan car scheme
* Discounted gym membership
* Staff discounts on vehicles, parts, servicing, and accessories
* Share Incentive Scheme
* Mortgage and pension advice seminars
* Cycle to Work scheme, including e‑bikes
* Enhanced Maternity and Paternity policies
* Excellent manufacturer training and clear career development opportunities
What You’ll Be Doing
* Supporting the Service Manager by the effective day-to-day running of the Parts Department by contributing to the development of departmental plans and budgets, ensuring accurate stockholding for optimal parts availability, and supporting financial and sales performance
* Ensuring the trade and bodyshop customers are marketed to their full potential via mail shots, visits and telephone to increase and maintain sales volume and profitability
* Utilising daily and weekly statistics and monthly management accounts systems to monitor and control departmental productivity and profitability
* Administer and resolve all customer parts enquiries and complaints in a competent and timely manner
* Regular stock checks and monitor continuously stock levels to ensure minimum obsolete stock
* Maintain Parts reception area to agreed housekeeping standards
What You’ll Bring
* Previous experience in a Parts Supervisor role preferably at a main dealer
* Proven understanding of automotive service and parts
* Strong commercial awareness
* Excellent communication skills with the ability to build rapport with customers
* Ability to deliver an outstanding customer experience
* Highly organised with excellent time management skills
* Knowledge of CDK Drive, Kerridge
* A full UK driving licence (essential)
The working hours are 40 hours per week Monday to Friday 8am-5pm with one hour for lunch. Saturday mornings 8.30am-12.30pm on a rota (1 in 3) for which overtime is paid.
Interested? Please apply online with your CV.
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