We are recruiting for a motivated Junior IT Administrator to join a company based in B9,Birmingham.
The IT Administrator role is ideal for someone who has a solid technical foundation.
Key Responsibilities for the IT Administrator role:
* Act as the primary first-line IT support contact for multiple sites
* Provide remote and on-site support to users across different locations as required
1. Assist with the installation, configuration, and maintenance of IT hardware and software
2. Support day-to-day operations of desktops, laptops, printers, mobile devices, and peripherals
3. Provide first- and second-line technical support to end users for both IT and ERP requirements
4. Help manage user accounts, permissions, and access rights
5. Monitor systems and report performance or security issues
6. Assist with system updates, patches, and basic backup procedures
7. Assist and maintain CAD packages for showroom designers, updating software, catalogues and troubleshooting issues
8. Troubleshoot common desktop, network, and application issues
9. Maintain clear documentation of IT processes and support activities
10. Support onboarding and offboarding of staff (equipment setup and access)
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