Please be aware the purpose of this advert is to register your interest in our Account Operations department for upcoming recruitment, this is not in relation to a specific live vacancy.
Join adidas Europe and shape the future of the sporting goods industry!
For over 75 years, our European heritage has been a fusion of culture and innovation, driving global sports trends. Our offices, from Herzogenaurach to London, Berlin, Amsterdam, Warsaw, Athens, Milan, Manchester, and Paris, are centers of creativity and collaboration. We aim to be Europe's best sports brand, seeking pioneers and visionaries to join our bold journey.
At adidas, you're not just getting a job; you're invited to make a global impact, joining a team that values creativity, courage and innovation.
Are you ready to be part of our journey?
You’ll be joining our Stockport Head office, home to 18 showrooms, our Conference Centre, staff Wellness Hub, a truly state-of-the-art gym - fully loaded with Peloton bikes & every piece of gym equipment you can imagine. An indoor astroturf pitch, chat boxes & creative corners creative spaces. Our Stockport team consists of over adidas employees, working across, Brand, Sports Marketing, Marketing Activations, Visual Merchandising, Sales, Account Operations, Finance, HR & many more.
What you'll do:
As Senior Account Operations Specialist at adidas, you’ll be working in a fast-paced environment responsible for the operational management of our key wholesale partners. You will work collaboratively with multiple departments throughout the business as well as the customer, to initially secure an accurate orderbook, track that order book and then deliver it.
You will be expected to proactively identify new ways of working and drive change. In turn, you will be given the opportunity to deputise on behalf of the management team and be the senior point of contact for key stakeholders across the business.
You’ll need to have strong attention to detail and use your own initiative to problem solve and prioritise. You will be a positive influence on your team, always displaying your leadership skills.
Responsibilities include:
1. Support the wider team with account queries, assisting your manager to achieve an even distribution of workload.
2. Actively challenge working methods and practices. Propose, implement and review practical solutions.
3. Collaborate with our wholesale accounts and internal partners to ensure excellent order book management from order book reconciliation through to invoice.
4. Produce, analyse and interpret data and reports in line with business requirements and external customer expectations.
5. Manage day to day customer service activities with the aim to fulfil customer requests, resolve queries and provide creative solutions.
6. Work with supply chain to ensure specific customer requirements are met.
7. Play an integral role in ensuring launch sensitive product is delivered on time, working cross functionally to track product and ensure key deadlines are met.
Skills you'll need:
Our jobs are very competitive and we’re lucky enough to be able to invite the best candidates in the industry to interview, please read below and apply only if you bring the following:
8. Intermediate in Excel, Microsoft office
9. Have high attention to detail
10. Show ability to multitask with strong organisational skills
11. Demonstrate strong and varied communication styles
12. Be versatile and adaptable
13. Innovative mindset
14. Ability to identify and drive efficiencies
15. Strong leadership skills
Life at adidas:
UK
We operate a flexible hybrid model with 3 fixed days in the office and the flexibility for you to choose where you work from homeon the other 2 days. Additionally, we want to accommodate candidates wherever possible with one of our many different flexible working policies, whatever your situation, working around childcare, dependants, or other life commitments.
To ensure everyone feels welcome we endeavour to accommodate everyone at all stages of the application and interview process. Should you need it, please let your recruitment partner know and they will be more than happy to help.
Additional Benefits:
Leading pension scheme, performance related bonus, 25 days holiday + bank holidays, Bupa health insurance & Westfield cash plan, generous employee discount and world-class gym facilities on-site at Manchester HQ or Gym contributions for our London colleagues.