Graduate IT Support Technician Salary dependant on experience Location: Rugeley (Office-Based) Hours: Monday to Friday, 9:00am – 5:00pm Job Type: Full-Time, Permanent Benefits: Company pension scheme, Employee discount scheme, Free on-site parking, Private medical insurance This is an ideal opportunity for a recent graduate looking to kick‑start their career in IT. You’ll join a supportive team, gain hands‑on experience across a wide range of technologies, and play a key role in keeping the offices running smoothly. Key Responsibilities IT Support — Act as the first point of contact for technical queries across offices Hardware & Software Setup — Configure laptops, devices, and user environments Account Management — Assist with user accounts, permissions, and Active Directory tasks Cloud Services — Support Microsoft 365, Azure, and other cloud platforms Infrastructure Support — Learn to support VPNs, WiFi, firewalls, and endpoint security Vendor Coordination — Work with external partners to resolve technical issues Documentation — Maintain accurate IT procedures and knowledge articles Skills & Experience A degree in IT, Computing, or a related field Strong interest in desktop, server, and network technologies Familiarity with Windows and/or macOS Understanding of Microsoft 365 and cloud concepts Awareness of device management tools (Intune, Jamf) is a bonus Basic understanding of networking (VPNs, firewalls, switches) A proactive attitude, willingness to learn, and strong problem‑solving skills Job Ref: HP376 Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.