Role: Night Manager at The Imperial - New Opening Hotel
Location: Bloomsbury, London
44 hours (4 Nights On, 4 Nights Off)
About Us:
Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach.
This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We’re looking for a confident, decisive and unflappable Night Manager to take full ownership of the hotel overnight. You’ll be the senior leader on duty — keeping guests safe, standards high and operations running smoothly while the city sleeps.
What You’ll Be Doing:
Take full responsibility for hotel operations during the night
Lead the night team, setting clear expectations and maintaining service standards
Manage guest arrivals, departures and service recovery with confidence
Oversee safety, security, fire checks and incident management
Act as the main decision‑maker during emergencies and liaise with emergency services when required
Complete night audits, reports and handovers accurately and on time
Conduct regular patrols to ensure the building is secure and guest‑ready
Support departments with overnight guest requests and operational needs
Prepare the hotel for a smooth transition into the morning operation
Who You Are:
Experienced in hotel or hospitality operations, ideally in a night leadership role
Calm under pressure with strong decision‑making skills
Confident handling incidents, complaints and emergencies
Strong communicator with excellent spoken and written English
Organised, reliable and comfortable working independently
Confident using PMS systems and MS Office
What’s In It for You:
28 days holiday, rising to 33 with length of service (including bank holidays)
Access to ILH Training Academy programmes, apprenticeships and supported study
Holiday Purchase Scheme
Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
Interest‑free Season Ticket Loan
Workplace Pension
Team Member flat rate and 50% friends and family hotel discount
50% discount across ILH F&B outlets
Discounted drinks at Blooms Café
Employee‑funded Health Cash Plan
Local Bloomsbury discounts
Early Pay access
Shopping discounts with selected retailers
Salary sacrifice schemes including nursery care, cycle to work, and technology
Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Ready to Take Charge Overnight?
If you thrive on responsibility, enjoy leading from the front and take pride in delivering calm, professional service through the night, we’d love to hear from you