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Assistant manager of visitor services

Blackburn
Investinwestlothian
Assistant manager
Posted: 8 October
Offer description

Job Vacancies

Supply Cook, Various Housing With Care Locations, 496.142

The purpose of the job is to assist the Cook Supervisor in providing an efficient and effective on-site catering service. Duties will include the preparation of food, baking, serving of food, counter set up, keeping to hygiene standards, compliance with Food Safety and Health and Safety Legislation.

Job Scope: Working in FM Services providing a catering Service throughout the West Lothian area in the likes of schools, adult day care and housing with care units.

Principal Accountabilities/Key Tasks:

* Assist in co-ordinating tasks such as food preparation, serving and clearing of food, set up and clearing of dining areas.
* Ensure meals and prepare for being transported where required.
* Ensure meals are prepared safely and accommodate diners’ dietary needs.
* Cooking of meals and takeaway foods / baking / desserts.
* Use of electrical equipment in line with health and safety and working practices.
* Check Deliveries.
* Manage Stock and requirements.
* Understanding and awareness of allergens.

Date Posted: 01 Oct 2025
Location: Various
Closing Date: 14 Oct 2025

Cook Supervisor X 2, Various Locations, 496.143

Principal Accountabilities/Key Tasks:

* To be responsible for the efficient and effective operation of the catering service.
* To organise and supervise kitchen.
* To liaise with head teacher or unit manager when appropriate.
* To order directly from contract suppliers all foodstuffs and ancillary materials using official ordering method to ensure that quality and quantity correspond to the required level.
* To ensure compliance with Health and Safety / Food Hygiene Regulations.
* To provide internal / external functions as required.
* To be responsible for the daily cash handling within your unit.
* Arrange staff cover as required.
* Administer all paperwork system records relating to staff.
* Induct and train new staff.
* To report any equipment breakdowns as per guidelines.

Date Posted: 01 Oct 2025
Location: Various
Closing Date: 14 Oct 2025

Facilities Management Assistant, The James Young High School, 496.125

Principal Accountabilities/Key Tasks: The post holder will be responsible to the Resource Team who will be kept closely informed of progress and problems arising and who will allocated non-routine tasks as appropriate.

* Determining the priority and sequencing of tasks during the day, in consultation where necessary with the FM Resource officers/ area managers and heads of establishment.
* Identify the action to be taken regarding such matters as security informing the appropriate staff and taking such action as required.
* Dealing appropriately with enquires from staff, students and members of public.

Date Posted: 01 Oct 2025
Location: The James Young High School
Closing Date: 09 Oct 2025

Supervisory Assistant, Murrayfield Primary School, 496.115

OUTLINE OF DUTIES: Responsible, under the direction of the head of the establishment or such other officer as may be designated by the authority, individually or as a member of a team for securing the safety, welfare and good conduct of pupils during the midday break period in accordance with the practices and procedures of the local authority.

* Supervision of the pupils in the dining hall, playground areas and school premises and may include ancillary associated duties.

Date Posted: 01 Oct 2025
Location: Blackburn, Blackburn, EH47 7DX
Closing Date: 08 Oct 2025

Purpose of the job: In conjunction with and under direction from Supervisor/ Cook will undertake food preparation, simple cooking, serving and clearing food.

Job Scope: Working in FM Service to provide a catering service throughout the West Lothian Area.

* Undertake food preparation, simple cooking, serving and clearing of food as part of a catering team.
* Preparation of meals to be transported.
* The use of electrical equipment.
* Follow cleaning routine determined by supervisor.
* Set up and clearing of dining areas.

Date Posted: 01 Oct 2025
Location: Various
Closing Date: 14 Oct 2025

Visitor Services & Experience

* Act as a visible leader, welcoming and engaging with visitors, and modelling excellent customer care.
* Monitor and improve visitor journeys and experiences, ensuring feedback informs service delivery.
* Respond effectively to customer issues, complaints, and service recovery opportunities.

Team Leadership & Operations

* Supervise and support the Visitor Services team, assisting with rotas, training, performance, and daily oversight.
* Support the Operations Manager in planning and delivering seasonal schedules, events and programming.
* Coordinate closely with catering, events, farm, and estate teams to align visitor operations across departments.

Retail & Admissions

* Ensure the smooth running of admission and retail areas, including tills, ticketing, and membership sales.
* Support the day-to-day operation of the gift shop and EPOS systems.
* Monitor and procure stock, merchandising, and support stocktaking processes.

Members Engagement

* Contribute to the development of engaging visitor communications, signage, and social media content.
* Proactively advance planning, preparation and communication for seasonal events.
* Provide input to seasonal campaigns, events, and promotions aimed at increasing visitor numbers and income.

Compliance & Safety

* Uphold health and safety policies and always ensure safe working practices.
* Conduct regular site checks and contribute to risk assessments and emergency procedures.
* Assist with training in first aid, safeguarding, and evacuation procedures.

The Opportunity

We are excited to welcome new Bar Team Members to Ballencrieff. No prior experience is needed—we’ll provide all the training and support you need.

* Greet every guest in a way that feels comfortable for you and helps them feel welcome.
* Follow clear steps to prepare and serve our high-quality food and drinks.
* Share recommendations when it feels appropriate to create a positive experience for guests.
* Help maintain a clean and safe space for everyone to enjoy.

Date Posted: 01 Oct 2025
Location: Bathgate
Closing Date: 18 Oct 2025

PRIMARY ROLE RESPONSIBILITIES

* To thoroughly deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space.
* Be able to carry out tasks such as vacuum cleaning, dusting and polishing, mopping, and lifting items such as duvets.
* Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows, setting up a cot.
* Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.
* Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.

Date Posted: 01 Oct 2025
Location: Queensferry
Closing Date: 18 Oct 2025

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