Mid Yorkshire Teaching NHS Trust is a dynamic and forward-thinking healthcare provider delivering high-quality services to over half a million people across Wakefield, Pontefract, and Dewsbury. We are committed to providing a safe and secure environment for our patients, staff, and visitors.We are now seeking a dedicated and professional Security Supervisor to join our Estates and Facilities team. The successful candidate must hold a valid SIA (Security Industry Authority) Licence and a valid SIA (PSS) CCTV Licence. You will play a vital role in leading our frontline security services, ensuring our hospital sites remain safe, secure, and well-managed at all times.Shift Information:Standard shift pattern: 2 days, 2 nights, 4 days off (12-hour shifts)Shift pattern is currently under review and subject to changeFlexibility is essential, including the ability to cover various hospital sites and work during periods of staff absence or annual leave
Main duties of the job
As Security Supervisor, you will support the Security Management Team in the day-to-day operation and supervision of the security team across the Trusts sites. You will ensure the delivery of a professional, effective, and customer-focused security service that promotes the safety and security of all Trust premises, staff, and service users.Supervise and support a team of Security Officers across Trust sites.Assist in staff scheduling, rota management, and shift planning.Conduct regular patrols and security audits of buildings and grounds.Lead on-site incident response including aggressive behaviour, intrusions, and emergencies.Monitor and manage CCTV systems, access control, and alarm systems.Carry out investigations and produce detailed incident reports.Support training and induction of new security personnel.Liaise with clinical and non-clinical departments, emergency services, and external agencies.Ensure compliance with Trust policies and procedures including NHS Security Management Service (SMS) standards.
About us
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more.If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Job responsibilities
* Delivery of Security and Car Parking Services obligations under the Contract.
* Plan, deliver and review all aspects relating to the provision of Security and Car Parking services to the hospitals and ensure the flow of internal cash collection is managed.
* Develop and implement operational policies and procedures in line with Contract obligations.
* Liaise with wards/departments and develop good customer relations to ensure effective service delivery. Respond to calls for assistance within required timescales.
* Support the Management team in the response to customer complaints in line with the Trust’s Complaint Procedures.
* Ensure the protection of NHS/ENGIE property against damage, loss, theft and waste.
* Manage the CCTV system in line with agreed policies within the control room and ensure Data Protection Act and relevant legislation is adhered to.
* Maintain the Access Control System and related documentation:
* Maintain and manage other relevant systems with a direct link to Security.
* Ensure Security KPI's are achieved and reported on.
* Ensure all necessary paperwork associated with KPI Reporting is completed.
* Ensure compliance with the Company's Quality Systems.
* Adhere to Health & Safety Legislation and ensure all Company policies and procedures for Health & Safety are carried out.
* Ensure all staff are trained on Health & Safety matters,
* To carry out annual appraisals of direct reports and to identify training needs.
* To ensure all Security Officers have a valid SIA licence for their relevant field.
* Manage staff rotas in line with budget and to ensure service delivery can be achieved.
* Any other ad hoc duties at the request of the line manager, as deemed reasonable.
* The post holder may be required to undertake any other duties commensurate with their knowledge and experience.
* This job description is not an exhaustive list. It is also subject to change in light of service developments and in consultation with the post holder and their manager.
* The post holder may be required, on occasions, to provide support in other Trust locations
Person Specification
Qualifications
* Please click 'apply now' to view the full person specification (there is no obligation to submit an application)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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