We at Work Lyf Group are looking for an organised individual to join our client as a Dispatch Supervisor, this includes overseeing and coordinating dispatch operations. Main Responsibilities: * Ensure the most effective distribution of labour in the team * Correctly complete RTW’s for employee’s when they have been absent * Perform team briefing meeting with the team when required * Ensure team members are working in a safe environment and are following H&S precautions * Plan and foresee trends in the volume of product through the department * Perform Informal Discussions when needed with an employee when their conduct falls below Company Standards * Ensure teamwork towards and meet agreed daily and weekly targets * Ensure the vehicles have been loaded in a safe manner * Waste management, compacting, offcuts and bins * Be able to evaluate a load safely for lifting * Investigate any missing items off a load and resolve the issue before delivery is made * Liaise with other departments such as Customer Service and Transport to overcome operation issues * Resolve customer complaints via portal * Checking Goods In when items or collections are turned on vehicles * Effectively using scanning system Personal Specification: * Have good written and verbal communication * Have excellent time keeping and punctuality * Hard working * Ability to motivate your team * Can work on own initiative * Be able to prioritise tasks * Be resilient Working Hours: Monday – Thursday 12:00 – 20:30 and Friday 09:00 – 17:30 with an hour unpaid break included. Additional time may be needed until loading has been completed