Job Types: Full-time, Part-time, Temporary, Permanent
Additional Pay: Service charges typically add £0.80–£1.00 per hour on top of the advertised hourly rate.
We are looking for an experienced and service-focused Waiter/Waitress to join our team. The ideal candidate brings warmth, attentiveness and professionalism to every interaction, helping elevate the dining experience for each guest. You must be reliable, confident in a fast-paced environment, and able to maintain exceptional service standards at all times.
A successful Waiter/Waitress is polite, detail-oriented, calm under pressure, and a true team player—someone who supports both the front-of-house team and the kitchen to ensure smooth, accurate, timely service.
Key Responsibilities
* Greet and escort customers to their tables
* Present menus and provide clear, detailed information when asked (portions, ingredients, allergens, etc.)
* Prepare tables with linens, cutlery, glassware and condiments
* Inform guests of daily specials and menu changes
* Offer menu recommendations when requested
* Upsell additional products when appropriate
* Take accurate food and drink orders using POS software
* Check customer IDs for alcohol service
* Communicate order details clearly to the kitchen team
* Serve food and beverages promptly and professionally
* Check dishes, glassware and cutlery for cleanliness and presentation
* Maintain a tidy, organised dining area
* Deliver bills and process payments
* Clear and reset tables efficiently
* Join daily briefings regarding specials, menu updates and reservation requirements
* Follow all relevant health, safety and food hygiene regulations
* Consistently deliver excellent customer service
Requirements
* Basic numeracy
* Strong attentiveness and patience
* Excellent presentation and grooming
* Ability to multitask and stay organised in a fast-paced environment
* Active listening and clear communication skills
* Team player with a positive attitude
* Flexibility for shift work, including evenings and weekends
Job Types: Full-time, Permanent
Pay: From £12.80 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Experience:
* Hospitality: 1 year (preferred)
Work Location: In person