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Overview
Would you like to support Woodgreen in achieving its goal of helping people and their pets? Do you enjoy working in a busy fast paced environment to maximise sales through high standards of customer service? Joining Woodgreen as part of our dynamic Retail team you will help to raise funds to enable our organisation to support every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. You will be coming into the organisation at an exciting time - did we mention we\'re proud to be the set for Channel 4\'s The Dog House award-winning show? As Assistant Shop Manager at our Sandy Charity Shop you will work as part of our shop management team as they continue to strive for excellence. Taking full responsibility in the Shop Manager\'s absence, alongside your own designated tasks our Assistant Shop Managers will;
Responsibilities
* Maintain continual high standards of shop presentation, back of house operations and customer service.
* Present and maintain the highest standards of shop and window merchandising and visual layout.
* Recruit, train, motivate, manage and support the creation and development of a loyal and engaged team of volunteers.
* Ensure maximum stock availability through the processing of donation received in the shop.
* Be responsible for compliance, record keeping and cash handling.
* Be a brand ambassador for Woodgreen to work with the local community to raise awareness and engagement for our cause.
Qualifications
* Supervisory experience in a customer facing role.
* A commercial and adaptable outlook to new ideas.
* A passion for sustainability.
* A compassionate approach to developing your team.
* An ambitious and enthusiastic attitude.
* Strong communication skills.
* A results driven focus to ensure the right outcome for your shop.
* Adaptable in changing situations and able to work effectively independently.
Salary and working pattern
Salary of £7,862.40 per annum (equivalent to £12.60 per hour), with a working pattern of 12 hours a week (Monday and Tuesday). From time to time the successful applicant may be required to work on a Saturday in place of a Monday. There may be opportunities to provide cover to support holiday or absences for the Shop Management team or area.
Benefits
* Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
* Up to 8% employer pension contributions.
* Support towards healthcare costs (cashplan).
* Free access to Headspace.
* Life assurance (4x salary).
* 25% discount in our charity shop.
Other information
* Due to the nature of this role there will be an element of manual handling and physical activity involved. You may also be required to work alone from time to time. Applications from anyone under the age of 18 cannot be accepted.
* Role is subject to pre-employment checks including an enhanced DBS check. You will need existing Right to Work in the UK; we are unable to provide visa sponsorship.
* Woodgreen is committed to accessible recruitment—reasonable adjustments can be made on request.
* Early application is encouraged; the position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence before the closing date.
* Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.
Woodgreen is an equal opportunity employer. Referrals increase your chances of interviewing at Woodgreen Pets Charity.
Location: Croydon and surrounding areas, UK
Note: This description reflects the role and is not an exhaustive list of duties. It may be amended from time to time to reflect organisational needs.
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