Job overview
****** THIS POSITION IS ONLY OPEN TO CURRENT UNIVERSITY HOSPITALS NHS FOUNDATION TRUST EMPLOYEES ******
This is an excellent and exciting opportunity for an internal applicant to gain experience in patient safety and governance to enhance their current role and champion the speciality. The Surgery clinical governance coordinator will work alongside the clinical and directorate management teams to help implement and co-ordinate all aspects of the quality, safety, patient experience and the governance agenda.
Our main priority for this job role is to find someone with the right values, behaviours and attitudes which match our own! We are seeking to recruit an individual who has a positive outlook and who continually aspires to promote quality and excellence in their work.
The post would ideally suit someone with meticulous administrative and organisational skills. They should also be able to use their own initiative and prioritise their own workload.
The post holder will need to support the effective implementation of the Trust’s Complaints Management policy and processes by working collaboratively with the Complaints Manager and clinicians to ensure timely investigation and completion of responses.
This is a great opportunity for anyone who would like to build on their skills and experiences and take their career forward in a meaningful way – we are happy to work with you to develop your skills and help you succeed. The post would also suit clinical staff (nursing and therapies) who would like an opportunity to develop their career in patient safety
Main duties of the job
The post holder works in conjunction with the Directorate Management Team and the Divisional Quality & Safety Manager to implement all aspects of the quality, safety, patient experience and governance agenda.
The post holder will have advanced organisational skills, collating data submissions, maintaining action logs, maintaining databases, ensuring data quality, running and distributing reports, organising Clinical Governance and Mortality and Morbidity (M&M) meetings and undertaking all administrative tasks associated with these meetings. The ability to use own initiative and be able to prioritise own workload and management diaries to facilitate the smooth running of the department is essential.
To support the effective implementation of the Trust’s Complaints Management policy and processes by working collaboratively with the Complaints Manager and clinicians to ensure timely investigation and completion of responses.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
This vacancy is advertised as a time-limited opportunity is expected to be undertaken on a secondment basis. Before applying, employees must discuss the opportunity with their current line manager to confirm whether they may be released from their substantive role if successful. Release to undertake a secondment is not an automatic entitlement and must be agreed by all relevant parties: the employee, their current line manager, and the recruiting line manager.
Detailed job description and main responsibilities
Job description and and main responsibilities included in the documents attached. Please refer to job overview above for role summary .
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Person specification
Experience and qualifications
Essential criteria
1. GCSE Maths
2. GCSE English
3. Graduate Level Qualification
4. Experience of managing/responding to patient complaints
5. Report writing
6. Keyboard skills to RSA Level 3 or equivalent
Desirable criteria
7. Recognised IT qualification e.g. CLAIT, ECDL
8. Knowledge DATIX system
9. Experience of enacting patient safety incident response framework
10. Root Cause Analysis (RCA) training or similar and used in practice
Equality, Diversity, and Inclusion
Essential criteria
11. Evidence of having championed diversity in previous roles
12. Evidence of having undertaken own development to improve understanding of equalities issues
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications