Overview
Downing Drive Surgery is looking for a Pharmacy Technician to join their workforce to work approximately 14 hours per week. We are looking for someone who is highly motivated, organised and has a positive can-do attitude. Please see attached the Job Description and Person Specification for more information on the position.
Develop and manage a medicines management plan and deliver patient services as determined by practice policy and local and national guidance. Support the medicines management team, in order to maximise cost-effective prescribing and improve the quality of patient care. Under the direction of the Practices, you will be able to work independently and manage your own workload. You will need excellent communication skills to liaise with patients, primary care staff, community pharmacists and other partners.
Job responsibilities
The following are the core responsibilities of the Pharmacy Technician:
* Medicines Reconciliation & Patient Onboarding
o Complete medicines reconciliation from hospital discharge letters and outpatient correspondence
o Undertake new patient medicines reconciliation and set up Long-Term Condition (LTC) recalls as required
o Review and update patient medication records accurately on the clinical system
* Prescription & Medication Queries
o Process and manage repeat prescriptions in line with practice policy and legal requirements
o Handle prescription-related queries from internal task lists
o Triage and respond to medication queries via the Accurx mailbox
o Review new and existing requests using SCA (Service Care/Clinical Admin) processes
* Clinical Support & Medicines Optimisation
o Support lipid management and undertake structured patient reviews within scope
o Support DOAC management: request bloods, review results, check doses, and monitor safety (including INR-related correspondence where applicable)
o Assist in reducing prescribing errors and improving prescribing safety
o Provide medicines information and advice to patients (within professional scope)
* PGD Work
o Deliver vaccinations under an approved PGD as a registered Pharmacy Technician
o Maintain accurate records of vaccinations given
* Audits, Governance & Safety
o Participate in MOF/ICB medication audits and medicines optimisation work
o Use and update the Eclipse system as required for audits and reporting
o Document, review, distribute, and support actioning of MHRA safety alerts
o Support quality improvement projects relating to medicines use and safety
o Conduct prescribing and medicines management audits as required
* Communication & Collaboration
o Liaise with GPs, nurses, community pharmacies, hospitals, and other healthcare providers
o Communicate effectively with patients regarding medication changes and queries
o Support the multidisciplinary team with medicines-related advice and administration
o Attend Practice Meetings including but not limited to: Practice meetings, Pharmacy Meetings, and any other ad-hoc Meetings appropriate for role.
Person Specification
Experience – Essential
* Experience of working in a pharmacy or healthcare environment
* Experience of working with IT programs and software such as Microsoft Office, Excel, Word, PowerPoint, Outlook and the internet
Experience – Desirable
* Experience of working in a primary care / General Practice environment
* Experience in long-term condition management and audit work
* Experience of working with GP clinical systems such as SystemOne, AccuRx, Eclipse
Qualifications – Essential
* Qualified and registered Pharmacy Technician (GPhC or relevant professional body)
* At least 5 passes at GCSE Level, or equivalent, and/or a proven level of qualification acquired by experience in a similar role either paid or unpaid
* An up-to-date Basic Life Support Certificate or a willingness to undertake such training and maintain such certification.
Knowledge and Skills – Essential
* Strong knowledge of medicines management and prescription processes
* Excellent IT Skills
* High level literacy and numeracy skills with a passion for detail and accuracy
* Discretion in the handling of sensitive and confidential information
* Excellent interpersonal skills, able to build professional and personal credibility to gain the support of colleagues and external organisations
* Excellent time management skills, capable of prioritising and managing competing demands and workloads
Knowledge and Skills – Desirable
* A good level of knowledge and understanding of the primary care sector and the healthcare sector
Additional information
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration: Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details: Downing Drive Surgery, 155 Downing Drive, Evington, Leicester, LE5 6LP. Website: https://www.downingdrivesurgery.nhs.uk/
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