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Business development manager

London
Wates
Business development manager
Posted: 19 August
Offer description

WPSAre you a strategic, client-focused professional with a passion for driving growth in the FM sector? Wates Property Services is seeking a Business Development Manager to join our high-performing Work Winning team and help shape the future of our FM offering.


About the Role

As a key player in our business development strategy, you'll be responsible for identifying, pursuing, and converting high-margin opportunities across a variety of channels—from negotiated contracts and tenders to strategic partnerships and frameworks. You'll work closely with clients, consultants, and internal teams to build strong relationships, support bids, and ensure seamless project handovers. Your insights will help us stay ahead of the competition and deliver exceptional service.


Key Responsibilities

1. Build and nurture long-term client relationships to secure repeat business.
2. Generate leads and manage a robust pipeline of opportunities.
3. Conduct market and competitor research to inform strategy.
4. Support bid teams with customer insights and win themes.
5. Champion our CRM system (Salesforce) to drive data-led decisions.
6. Create engaging marketing content and represent WPS at industry events.
7. Promote safety, quality, and environmental standards through site visits and campaigns.
8. Engage in flexible working arrangements.
9. Attend industry events and awards to network and promote our brand.
10. Be part of a collaborative, inclusive culture that values innovation and continuous improvement.
11. Contribute to shaping the future of FM services with your team.

Ready to make your mark and grow with us? Apply now and help us build lasting partnerships and deliver exceptional service.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additional pre-employment checks may apply.

Wates is one of the UK's leading family-owned development, building, and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, 'reimagining places for people to thrive,' and our three promises:

* Thriving places - working with customers, partners, and communities to create sustainable, inclusive, and opportunity-rich environments.
* Thriving planet - protecting nature and combating climate change through collaboration and innovation.
* Thriving people - fostering opportunities and relationships where everyone feels included, invested in, and cared for.

We are proud to be recognized as a Gold Investors in People and a Disability Confident employer. Our recruitment processes are fair and inclusive, regardless of background.


Minimum Requirements

* Proven experience in business development within the FM sector.
* Strong understanding of maintenance processes and FM contract landscapes.
* Excellent communication, presentation, and relationship-building skills.
* Strategic thinker with a proactive, "hunter" mindset.
* Familiarity with Salesforce or similar CRM systems.
* BA/BSc Degree (2:1 desirable) or equivalent experience.
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