Bank Dementia Enhanced Healthcare Support Worker
24 November 2025
Job Summary
Hampshire Hospitals NHS Foundation Trust aims to ensure that all wards and departments are always adequately staffed by providing a pool of experienced and passionate Bank Healthcare Support Workers to support our provision of optimal care, specifically for our Dementia Patients. We are seeking highly motivated and enthusiastic individuals to work Bank shifts alongside the Admiral Nurse-led Dementia Team within Hampshire Hospitals NHS Foundation Trust. After a qualifying period, our Bank Dementia Team offers extremely flexible working hours to accommodate a balanced home/work schedule – with a range of earlies, lates, twilights, nights and school hours – 7 days a week.
Main Duties
* Demonstrate previous experience of Dementia Care in a care setting for a minimum of 12 months.
* Have excellent communication skills to establish and maintain effective communication relating to complex, sensitive and potentially stressful situations on a regular basis.
* Provide dynamic, person-centred care, offering physical and emotional support to patients living with Dementia and supporting their family and carers.
Benefits
* Free paid for mandatory training / Trust Induction
* Choice of either monthly or weekly pay
* Unsocial hours enhancements (where applicable)
* Ability to join our NHS Pension Scheme
Details
* Pay scheme: Agenda for change
* Band: 3
* Salary: £13.60 an hour (ph)
* Contract: Bank
* Working pattern: Full-time, Part-time
* Job location: Basingstoke, RG24 9NA
* Reference number: 251-DEM0130B-JJ
* Date posted: 24 November 2025
Person Specification – Essential
* Literacy level 1 or equivalent (GSCE D‑G, 3‑6)
* Numeracy level 1 or equivalent (GCSE D‑G, 3‑6)
* ESOL Level 1 or equivalent (if English not first language)
* Previous experience in a Health/Health and Social Care role
* Able to demonstrate current knowledge and identify own learning needs
* Good written and verbal communication in the English language
* Able to work without direct supervision
* Able to work within a team
* Effective patient/client care skills
* Able to meet the minimum skill set within the first 12 months of appointment with support and development where required (list of skills as defined in generic competency framework)
* Ability to adjust to pressures of the job in a changing environment
* Good interpersonal skills
* Willingness to undertake further training
* Be able to demonstrate patience, dependability and motivation
* Be able to take instruction/direction
* Motivation to meet the patient's needs for self and others
* Ability to demonstrate confidentiality and trust worthiness
* Willingness to be flexible and part of a team
* Ability to juggle many priorities at one time, whilst remaining calm
* Should be willing to work flexible hours on occasion
Person Specification – Desirable
* IT Literate
* Literacy level 2 or equivalent (GSCE A‑C, 9‑7)
* Numeracy level 2 or equivalent (GCSE A‑C, 9‑7)
* ESOL level 2 or equivalent or above in Health or Health and Social Care or working towards an award
* Previous NHS experience
* Understanding NHS/Social care systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.
Employer Details
Hampshire Hospitals NHS Foundation Trust
Basingstoke, RG24 9NA
Website: https://www.hampshirehospitals.nhs.uk/
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