Stoke
Salary up to £40,000 per annum
Monday to Friday 8:00am - 5:00pm, plus every other Saturday 8:00am - 12:00pm
Our client is a well-established and respected supplier within the commercial vehicle parts sector, supporting fleets and businesses across the industry. They are now seeking an experienced and driven Branch Manager to lead their Stoke operation.
This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about driving sales performance, operational excellence, and team development.
The Role
As Branch Manager, you will be responsible for the day-to-day sales and operational management of the branch. You will ensure the branch delivers against agreed sales, margin, and contribution targets while maintaining high standards of compliance, customer service, and team performance.
Key Responsibilities
Full operational control of the branch, including managing, motivating, recruiting, and developing staff
Ensuring compliance with company policies, employment law, and HR procedures (appraisals, disciplinary, grievance, inductions, etc.)
Driving monthly sales, margin, and contribution targets in collaboration with the sales team
Monitoring and achieving agreed KPIs and service level agreements
Overseeing stock control, stock cleanses/transfers, and goods-in processes
Managing the branch P&L and day-to-day financial performance
Implementing strategies to increase productivity and maximise sales opportunities
Developing and growing the local customer base
Managing compliance processes in line with operational scorecards
Ensuring cash handling and payment systems are managed in accordance with procedures
Leading customer service and sales performance across counter and telephone sales
Managing driver/store performance and ensuring full utilisation
Ensuring all company vehicles meet Road Traffic Act and company requirements
Monitoring health & safety, security, and emergency procedures
Identifying training and development needs within the team
Skills & Experience Required
Proven branch management experience with a strong sales and margin performance background
Commercial truck and trailer parts knowledge desirable
Strong leadership and team management skills
Excellent communication skills (written and verbal)
Target-driven with strong organisational and planning abilities
Commercial awareness and ability to manage costs effectively
Experience in stock control, fleet management, and health & safety compliance
Confident managing HR processes and performance management
IT literate (Microsoft Office)
Full UK driving licence
Flexibility for occasional overnight stays
Personal Attributes
Self-motivated with a positive, 'can-do' attitude
Trustworthy and acts with integrity
Focused and results-driven
Assertive yet diplomatic
Able to motivate and inspire a team
Comfortable working in a high-pressure, fast-paced environment
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