Drainage Engineer
Metro Rod Norwich, Norfolk area
Salary up to £30,000 – £50,000 DOE, including on‑call & overtime + benefits
Metro Rod works with Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons, and many more in FM, Social Housing, Property Management, Retail, Industrial, and Leisure sectors. With over 40 years of experience we are a fast‑growing, dynamic business part of Franchise Brands.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis by over 60 franchisees across the UK.
Due to expansion, several Drainage Engineers are required by Metrorod Norwich, one of East Anglia’s leading drain care and repair specialists. The company operates a 24/7 emergency service from its South Norfolk base covering Norfolk and part of Suffolk.
What does it entail?
* Carry out a range of services associated with the cleaning, clearance, repair, and maintenance of customers’ drains
* Operate high‑pressure water jetting equipment in line with rigorous safety standards
* Carry out surveys
* Provide an exceptional standard of customer service and technical expertise
* Accurately record work/job details via a range of bespoke internal/client systems and apps
* Communicate effectively with high‑profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is always provided
* Be part of an on‑call rota to help service clients 24/7 / 365 days a year
What are we looking for?
* High‑pressure water jetting and CCTV surveying qualifications or equivalent experience
* Excellent problem‑solving ability with sound technical knowledge
* Positive, flexible, can‑do attitude
* Desire to be part of a growing and progressive business
* Willingness to work some unsociable hours
* Full UK driving licence
* Good level of literacy and numeracy
* Must live in the Norfolk area
What you will receive
* Personal development
* Loyalty Bonus
* Company van and fuel card
* Branded uniform
* Ongoing Health & Safety and new skills training
* Additional leave
* Company events
* Company pension
* Employee discount
* Life insurance
* Private dental insurance
* Private medical insurance
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