Job summary
Working in the busy Ophthalmology Administration Offices, based at Ashford Hospital, the successful Outpatients Pathway Tracker candidate will be responsible for new and follow-up waiting list management and monitoring of RTT pathways. They will be responsible for validating and monitoring the Trust's performance against the Referral to Treatment 18 week waiting time standards and they will work as a member of the pathway tracking clinical team, acting as a local expert on RTT 18 week guidance.
Main duties of the job
Pay particular focus to the tracking of outpatient overdue follow-up appointments, introducing robust systems to avoid 'loss to follow-up'.
Validate and monitor the Trust's performance against the Referral to Treatment 18 week waiting times standards, ensuring patients receive treatment within the required timescales through monitoring and auditing elective patient pathways.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Job description
Job responsibilities
Work as a member of the pathway tracking clinical team acting as a local expert on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.
Be key in overseeing RTT 18 week performance management across the specialties within the MES division, providing expertise & support for the delivery & achievement of patient RTT standards
Job description
Job responsibilities
Work as a member of the pathway tracking clinical team acting as a local expert on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.
Be key in overseeing RTT 18 week performance management across the specialties within the MES division, providing expertise & support for the delivery & achievement of patient RTT standards
Person Specification
Qualifications
Essential
* Extensive specific administrative medical specialty knowledge gained by education or relevant experience
* Ability to deal with non-routine situations and make appropriate decisions with the knowledge and skills to degree level by qualification or through experience
Experience
Essential
* Excellent IT Skills
Desirable
* Full range of admin experience within the NHS
* Experienced knowledge of waiting list management & pathways
* Experienced knowledge of using Cerner
Person Specification
Qualifications
Essential
* Extensive specific administrative medical specialty knowledge gained by education or relevant experience
* Ability to deal with non-routine situations and make appropriate decisions with the knowledge and skills to degree level by qualification or through experience
Experience
Essential
* Excellent IT Skills
Desirable
* Full range of admin experience within the NHS
* Experienced knowledge of waiting list management & pathways
* Experienced knowledge of using Cerner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ashford & St. Peter's Hospitals NHS Foundation Trust
Address
Ashford Hospital
London Road
Ashford
TW15 3AA
Employer's website