The Opportunity
Salary: £26,403 to £26,824 per annum (£21,407 to £21,749 per annum, pro rata'd)
Working Pattern: Part time, 30 hours per week, ideally worked 5 days a week over Mon-Fri with flexibility of number of hours worked each day
Contract: Fixed term or Secondment until 30/11/2026
West Sussex Fire & Rescue Service (WSFRS) provides a friendly and welcoming environment, developing people, and helping them to reach their goals.
The team you will be joining, provides first-class fundamental support to departments across WSFRS.
You will maintain a customer centred service around all elements of the employee life cycle. Some of your daily tasks will include:
* Responding to manager and employee queries.
* Giving standard information and guidance relating to the team function.
* Supporting recruitment events.
* Preparing contracts and letters.
* Maintaining employee records.
* Calculating pay and other entitlements.
* Booking medicals.
* Producing reports.
You will be responsible for your own areas of work and will also be expected to support other team members as needed.
What are we looking for?
* Ability to complete tasks accurately with strong attention to detail.
* Interpersonal and customer service skills, with ability to build and maintain working relationships.
* Written and oral communication skills.
* Computer literate.
* Ability to manage business and employee information with confidentiality, discretion, and sensitivity.
* Ability to plan and prioritise own workload to meet tight deadlines and objectives, balancing competing demands and priorities.
For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.
Working for us
As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide a great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:
* an excellent local government pension scheme
* generous holiday entitlement of 25 days (plus opportunity to buy additional leave)
* a range of flexible working options, depending on your job role
* maternity, paternity, dependency and adoption leave
* volunteering opportunities
* training and development opportunities, including coaching and mentoring
* a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see ourStaff discounts page if you are a business looking to offer a discount)
* health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans
For a full list this can be found at our Rewards and Benefits page.
Further information
The reference number for this role is CPP01223.
For an informal conversation or for further information regarding the role, please Nicola Vella (Workforce Planning & People Support Manager) at For issues or queries regarding your application please contact
Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position.
To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.
Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.
We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application helppage.
Job Reference: CPP01223