The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Malvern College is looking to appoint to the role of a full-time, term time only House Assistant, whose role is to ensure the physical and emotional well-being of all pupils in the House, as well as their participation in School and House life. The main bulk of the work is administrative in nature, and the core purpose is the pastoral care of the pupils.
Key Duties
The Assistant must be proactive in maintaining effective channels of communication on a daily basis. This may be between the Housemistress / master, other members of the House team and other relevant persons thereby ensuring the appropriate flow of information about pupils in the House. As part of the House team, the Assistants duties will include, but not be limited to, the following:
Computer-based administrative tasks to facilitate the smooth running of the House e.g. pupil registration, room plans, whereabouts forms and pupil transport arrangements for Leave Outs, Half Terms and holidays.
Following up on pupil absences when the House is notified by colleagues
Monitoring and replying to emails sent to the Boarding House
The day-to-day monitoring of the health of pupils and liaison with the Medical Centre staff, as appropriate
Undertaking administrative tasks such as Tier 4 Whereabouts, using the Colleges Management Information System to register pupils, making travel arrangements for pupils, daily handover to colleagues
Providing pastoral care for the pupils on a day-to-day basis
Caring for any pupil confined to the house
Proactively ensuring that mealtimes run smoothly and that pupils are well-fed and eating
Supervising pupils to ensure that bed studies, studies, dormitories, and common rooms are kept tidy
Helping to ensure that pupils appearance and standards of dress are always appropriate
Actively ensuring that the highest standards of cleanliness and workmanship are maintained by the domestic staff both within the House and the House yard
Supervising the cleaning and laundry staff on a daily basis and maintaining effective liaison with the Domestic Bursar
Supervising pupils clothing and laundry and being actively engaged on associated domestic tasks as required
Promptly reporting maintenance issues to Estates, using the system in place for this purpose
Being an effective role model for pupils regarding their personal conduct and courtesy towards each other, their teachers, College employees and visitors to the House
Assisting the Housemistress/master at social functions as required e.g. Commemoration, the Ball, visits of potential parents This will include preparation of the House prior to the event
Prior to the final check by the Housemistress/master, closing and opening the House at the end of and beginning of Leave Outs, Half Term and Term.
Education And Qualifications
A good standard of education
First Aid qualification or the desire to undertake one
Experience, Knowledge And Understanding
Ability to prioritise in a fast-paced environment
Experience of working with teenagers and/or providing pastoral support to older children
Ability to supervise staff
Understanding of the importance of discretion
Ability to work with minimum supervision
Role Related And Personal Skills
Smart appearance and welcoming disposition
Excellent organisational and administrative skills
Excellent communication skills, both written and verbal
Strong IT skills
Excellent listening skills
General
A flexible approach to hours and duties
The desire to undertake further training as may be required to properly perform the duties in a changing and challenging environment
A full driving licence and access to a car for work purposes
HOURS And BENEFITS
The House Assistants all work as a team, between them providing cover from 07:30hrs to 19:00hrs (M-F) and until 23:00 (Saturday) and 22:00 (Sunday) seven days a week on a rota basis. This role is for 34 weeks during term time, plus 3 weeks to cover extra hours at the beginnings/ends of terms and throughout the academic year, as needed. Weekend work is required. The exact hours will be discussed with the Housemaster and will be organised into a rota with the other House Assistants; the exact working hours will be discussed and agreed between the Housemaster and the House Assistant.
Contributory pension scheme with Royal London (successful candidates will be auto enrolled after
successfully completing 3 months service).
Generous membership terms (family and personal) for the College Sports Facility.
Fee concessions for staff children at The Downs Malvern and Malvern College
Free on-site parking
Cycle-to-Work scheme.
Free access to the Malvern College Library.
Personal Accident Insurance cover.
The closing date for this role will be Monday 2nd June 2025.
If you have a query regarding the application process, please contact the Human Resources team.
Malvern College reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner.
You may also have experience in the following: School House Assistant, Pastoral Support, Student Administration, Student support Admin, House Support, Program Assistant, Graduate Administrative Assistant, Department Assistant, Academic Programs Coordinator (Graduate Level), University Assistant, etc.
REF-221 479
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