Student Resident Advisor / Front of House
£12.22 per hour • Temporary (3 months) • Reading
Are you friendly, organised, and great with people? A leading student accommodation provider is looking for a confident Resident Advisor to join their team in Reading. This is a fantastic opportunity to support a vibrant student community while gaining valuable front‑of‑house experience.
Start: ASAP
Hours: Monday–Friday, 9am–5pm
Contract: Temporary, 3 months
Pay: £12.22 per hour
What you’ll be doing
As the first point of contact for residents, you’ll play a key role in creating a welcoming, supportive environment. Your day-to-day work will include:
* Delivering excellent customer service in person, over email, and by phone
* Handling queries and helping residents find the right solutions
* Supporting the smooth running of the front desk and wider site
* Ensuring a positive experience for everyone who walks through the door
What we’re looking for
* You’ll thrive in this role if you bring:
* Previous front-of-house or reception experience
* Strong customer service skills in a people-focused environment
* Confident IT skills, especially Microsoft Office
* The ability to handle queries calmly and professionally
* Clear, confident communication — written and verbal
* Great organisation and time management
* A proactive, self-motivated approach
* A friendly, approachable manner and strong interpersonal skills