Posted: 4h ago
The role
About THE NICI Collection THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations. From our flagship hotel, THE NICI Bournemouth, to the newly opened THE NICI Newquay and THE NICI New Forest, we are committed to delivering exceptional guest experiences and outstanding service at every touchpoint. The Role Overview We are looking for a friendly, attentive and hardworking Pool Attendant to join our team. As the first point of contact around the pool and wellness areas, you will play an important role in ensuring our guests enjoy a safe, relaxing and exceptional experience. Key Responsibilities Welcome guests to the pool area and provide a warm, professional service at all times. Ensure poolside areas, loungers and facilities are clean, tidy and well-presented throughout the day. Set up and arrange sun loungers, towels and guest amenities. Monitor the pool and surrounding areas to ensure guest safety and adherence to facility guidelines. Carry out regular checks of changing rooms, showers and public areas, replenishing supplies as required. Assist guests with enquiries and provide information about hotel and spa facilities. Report maintenance issues, hazards or concerns promptly to the appropriate department. Support the wider spa and leisure team to deliver a seamless guest experience. Follow all health, safety and hygiene procedures. Maintain high standards of personal presentation in line with company expectations. What We're Looking For A positive, friendly and professional attitude. Excellent customer service skills. Strong attention to detail and high standards of cleanliness. Ability to work independently and as part of a team. Flexible approach to working hours, including weekends and holidays. Previous experience in hospitality, leisure or customer-facing roles is desirable but not essential. Benefits Competitive salary. Staff discounts across hotel facilities. Training and development opportunities. Supportive and welcoming team environment. Opportunity to work within a luxury hospitality setting. What We Offer Competitive salary. Staff discounts across THE NICI Collection. Training and development opportunities. Career progression within a growing luxury hotel group. A supportive and professional working environment. Join THE NICI Collection and be part of an exciting hospitality brand where exceptional service, memorable experiences, and career growth go hand in hand.
