Overview
Join to apply for the Massage Therapist role at Champneys.
Location: Champneys Mottram Hall
Contract: Part Time
Salary: £14,480.00 OTE
Hours: Weekends only (16 hours)
Our passion is health and wellbeing and our therapists are at the heart of that vision. We provide exceptional training journeys with in‑house trainers to help you reach your full potential and progress with us. As a Sports Massage Therapist, you will be passionate and friendly, delivering first class service with high standards of therapeutic, holistic and wellbeing treatments. You will be confident with sports and deep tissue massage. You should share a passion for wellbeing and strive to exceed guests’ expectations. We offer state‑of‑the‑art facilities within all of our resorts and hotels, with modern and stylish spas.
Responsibilities
* To carry out all massage treatments to the required standards and ensure the treatment time is adhered to.
* To follow Champneys protocols and training programmes to offer the best service to guests.
* To have thorough knowledge of the Club & Spa and Hotel facilities and rules, advising customers accordingly.
* To be responsible for your working areas and ensure equipment is fully operational and clean; report defects to maintenance via the Manager on duty.
* To adhere to Health and Safety regulations by using safe work practices.
* To attend appropriate training courses required to offer all treatments a Sports Massage Therapist should be offering.
* To liaise with the manager and receptionists on scheduled treatments and any changes to meet guest needs; flexibility and cooperation are required, including potential shift changes.
* To give professional advice to guests via talks, demonstrations, spa tours and promotional events to promote available treatments.
* To provide ultimate client care and deliver a memorable treatment experience.
* To maximise revenue opportunities in accordance with targets and seek assistance if additional support or training is needed.
* To recommend suitable homecare for guests to continue results at home.
* Weekend working is on a rota basis.
Qualifications and Attributes
* Passionate about wellbeing and customer service; professional and friendly demeanor.
* Confident with sports and deep tissue massage.
* Ability to work collaboratively with managers and reception staff and adapt to changing guest needs.
Benefits
* Health, wellness and wellbeing incentives
* Digital fitness programmes
* Nutrition guides and recipes
* Self-guided meditation and wellbeing podcasts
* Champneys experiences (overnight stays or spa days)
* App for schedules, timesheets, annual leave and important info
* In‑house social media connecting the Champneys Family
* Employee Assistance Programme with counselling, legal advice, discounts and financial support
* Motivating and engaging colleague events
* Discounted stays for you, friends and family
* Complimentary spa day on probationary completion
* 50% discount on Champneys products
* Discounts on Elemis and Clarins
* Discounted health club memberships
* Merlin Entertainments attractions
* Introduce a friend incentive
* Long service celebrations
* Free parking (Hotels and Resorts)
* Professional uniform
Job function
Health Care Provider
Industries
Wellness and Fitness Services
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