Scheduling Officer
Location: Stratford-Upon-Avon
Working Model: Hybrid working
Salary: £23,500 per annum
A leading UK-based field services company is seeking a detail-oriented and proactive Scheduling Officer to manage and oversee visit scheduling and warrant applications. Based at the Head Office, this hybrid role offers the flexibility of working 2-3 days in the office and the remainder remotely, ensuring a balance of collaboration and independent working.
Key Responsibilities
* Oversee and manage scheduling for all visit-related activities, ensuring timely allocation and completion.
* Administer the recruitment and setup of field agents, including ID cards and system maintenance.
* Monitor and action postcode allocations, transfers, and agent work reallocations.
* Liaise with field representatives, engineers, locksmiths, and third-party suppliers.
* Schedule and manage Rights of Entry Warrant applications and executions.
* Ensure all necessary documentation is accurate and completed on time.
* Provide support and guidance to field agents to help them achieve targets.
* Produce and distribute management information (MI) reports as required.
* Communicate effectively with internal teams, clients, and external partners.
* Monitor and maintain compliance with legal, regulatory, and company standards.
* Identify potential risks and escalate any scheduling issues proactively.
Requirements
* Strong IT and administrative skills with high attention to detail.
* Excellent communication skills, both written and verbal.
* Ability to work efficiently under pressure and meet firm deadlines.
* Self-motivated, with a positive attitude and strong problem-solving skills.
* Ability to work independently while collaborating as part of a team.
* A flexible and adaptable approach to workload and business needs.
* Proactive mindset with the ability to take initiative and improve processes.
What’s on Offer
* Hybrid working model – 2-3 days in the office, with remote working flexibility.
* Competitive salary based on experience.
* A key role in an established and growing company.
* Opportunities for career development within a structured and supportive environment.
* The chance to work in a fast-paced, regulated industry.
This is a great opportunity for an organised and driven individual to take on a pivotal role in scheduling and operational support.
Apply today to join a dynamic and professional team!
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