About the job In the role of Technical Author, you will be responsible for creating, maintaining, and improving high-quality technical documentation for our digital products, including software applications like GeoLocs, APIs, and middleware solutions. You will work closely with product managers, developers, QA and UX teams to ensure our documentation is clear, concise, and user-friendly for both internal and external stakeholders.
Develop and maintain comprehensive technical documentation, including user guides, user facing help libraries, SDK documentation, release notes, and product specifications.
Collaborate with product teams to understand complex technical concepts and translate them into clear, accessible content.
Work closely with UX designers to ensure documentation aligns with product interfaces and workflows.
Conduct content reviews with Software & QA engineers and other stakeholders such as Product Manager, to ensure accuracy.
Check out the full details, including day-to-day duties and responsibilities on our website: mkodo careers
You have proven experience as a Technical Author, Technical Writer, or similar role.
You have strong understanding of digital products, APIs, SDKs, and software development processes.
Proficiency in English language is a critical skill, due to the content of documentation.
Understanding of Agile development methodologies.
Authoring knowledge of programming languages such as JavaScript or C#.
Experience with multimedia content creation (diagrams, videos, etc.)
Previous experience in the iGaming, lottery, or betting industry.
Annual Leave – 23 days holiday, plus all bank holidays, increasing by 1 day per year of service, after 3 years (up to 29 days), Birthday Day-Off, Extra day-off over Christmas, Annual volunteer day.
Recognition & Rewards - Annual Performance Bonus and Profit Share Scheme, Tech Loan, Length of Service rewards – 5 & 10 year clubs!
Hybrid Working (2-4 days per month office-based minimum) either in our London or Newcastle office;
Life Insurance
Salary Sacrifice Pension, with 5% employer contribution match
Health & Wellbeing - Employee Assistance Programme, 24/7 Smart Health GP Access, Cycle to Work scheme, Bi-Annual Health Check, Digital Nomad policy – allowing you to work from anywhere for 4 weeks per year.
Growth and Development – Relevant individual training budget and the opportunity to grow within a dynamic and supportive team.
Generous refer a friend scheme.
We value the expertise of our team members and offer opportunities for personal development and career progression within the company.
If this is the opportunity you have been waiting for, to work in a fast-paced company with innovative products and cutting-edge technology, please apply now.
The candidates must be eligible to work in the UK as no visa sponsorship can be provided.