Head of Sales
Do you have experience taking a consumer brand on a journey with key retailers?
Are you commercially aware and able to spot new business opportunities?
Do you understand how to interpret EPOS data?
MacGregor Black is partnering with a leading premium home and lifestyle brand in their search for a Head of Sales.
This is a key role responsible for developing and managing the strategic partnership with John Lewis & Partners, alongside other select retail accounts. The successful candidate will take full ownership of the commercial and strategic agenda for this highly influential retail partner, shaping long-term growth plans, enhancing brand visibility, and delivering best-in-class retail execution in line with the company’s premium brand positioning.
Key Responsibilities:
* Take full P&L responsibility for the John Lewis account, driving profitable growth and category expansion.
* Lead the development and execution of a strategic joint business plan with John Lewis, aligning with both brand and customer objectives.
* Build and nurture a deep, collaborative relationship with key John Lewis stakeholders, including buying, merchandising, and marketing teams.
* Secure new listings, exclusive ranges, and seasonal activations that reflect consumer trends and brand innovation.
* Partner with product development teams to create tailored product assortments that resonate with the John Lewis customer.
* Analyse EPOS data and shopper insights to optimise range performance, promotional strategy, and pricing.
* Collaborate with marketing and visual merchandising to deliver premium in-store and digital brand experiences.
* Lead promotional planning and event activation to drive awareness, sell-through, and brand engagement.
* Represent the voice of the customer internally, influencing cross-functional decision-making to support account success.
* Champion premium brand execution and uphold the highest standards of retail presentation and partnership excellence.
* Commercially astute, analytical, and results-oriented.
* Trusted relationship builder with strong stakeholder influence.
* Strategic planner with a hands-on approach to execution.
* Passionate about premium brands and retail excellence.
* Resilient, adaptable, and solution-focused in dynamic environments.
* High personal accountability and ownership for outcomes.
What We're Looking For:
* Proven success in managing John Lewis or other premium national retail accounts.
* Strong commercial acumen with full P&L ownership and accountability for growth delivery.
* Demonstrable experience in own-label product development, ideally within home, lifestyle, or textiles.
* Expert in data-driven account management, including EPOS analysis, forecasting, and promotional planning.
* Exceptional relationship management and negotiation skills with premium retail partners.
* Collaborative operator with strong cross-functional influence across product, supply chain, marketing, and finance.
* Strategic and creative thinker with a passion for delivering outstanding customer and brand experiences.
For more information, please contact Emily Robson today.