BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying a variety of clients across the UK. We are currently recruiting Housing Officer to work for our client based in Bournemouth. Job Role: We are seeking a motivated and proactive Housing Officer to join our busy Housing Services team. The role involves managing a designated neighbourhood patch across Bournemouth, delivering high-quality housing management services and ensuring sustainable tenancies. You will act as a key point of contact for residents and colleagues, handling complex housing issues and providing expert advice on tenancy and accommodation matters. The role requires a strong ability to respond quickly to emerging issues within the community and work collaboratively with internal teams and external agencies. Key Responsibilities of Housing Officer: •Look after a specific local area and handle all housing services for it. •Give advice on housing options, tenancies, and related questions. •Help tenants keep their homes and follow policies. •Manage empty properties and get them ready for new tenants. •Handle a wide range of housing cases. •Investigate issues like tenancy breaches, fraud, safeguarding, and anti-social behaviour. •Work on cases involving safeguarding, domestic abuse, and welfare concerns. Working hours of Housing Officer: 37 hours per week, Monday - Friday Requirements of Housing Officer: •Experience managing social housing as a Housing Officer or in a similar housing role. •Strong knowledge of anti-social behaviour prevention and intervention measures. •Ability to manage complex caseloads and make informed decisions under pressure. •Full UK Driving Licence and access to a vehicle. •Ability to work flexibly, including responding promptly to urgent neighbourhood issues. •Previous experience working within local government or a housing association. If you are interested, please apply with your CV