Role: Head of Operations
Salary: 55,000 - 60,000 (circa. 85,000 OTE)
Location: Leeds
Key Responsibilities
* Operational Leadership: Provide strategic leadership and direction for all operational activities, including warehousing, distribution, strategy, continuous improvement and projects.
* Team Management: Lead and develop a high-performing, collective site operational team (up to 75+ employees) through managerial & operational leads as direct reports.
* Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction.
* Commercial Responsibility & Budget Management: Develop and manage the operational site budget, ensuring financial objectives are achieved while maintaining service & quality.
* Performance Metrics: Continue to evolve the organisational approach to KPI's, whilst ensuring existing and new site standardisation.
* Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice.
* Process Optimisation: Continuously evaluate and improve operational processes to enhance efficiency, quality, and cost-effectiveness.
* Innovation: Support the business appetite to drive innovation, along with the adoption of new technologies to improve operational efficiency and customer satisfaction.
* Supplier Relationships: Manage UK commercial relationships with customers, suppliers and third-party service providers to ensure timely and cost-effective services.
The Candidate
The successful candidate for the Head of Operations role will have the following skills & experiences:
* A Logistics Distribution and Supply Chain Background (Ideally at a Head of Operations / Site General Manager level) - Essential.
* 5+ Years proven Operations / Site / General Management leadership experience across Warehouse operations - Essential.
* Previous budgetary responsibility across medium sized DC operations in excess of + 15m - Essential.
* A sector background within; FMCG, Food, Retail, E-Commerce - Advantageous but not essential.
* Strong leadership and team management skills, with a track record of developing high-performing teams - Essential.
* Prior commercial knowledge of the UK logistics and warehousing market - Essential.
* An individual truly excited by large scale growth challenges - Essential.
* Commutable to the Leeds area - Essential.
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