Watergate
Bay Hotel – a place to take your housekeeping career to new heights. With a
team that values connection, flexibility, variety, and challenge, we're all
about making a meaningful impact on our guest’s holiday. Our three core values
- We Care, We Notice, We Change – show what it means to work for a hotel which
goes above and beyond for our team and guests. At Watergate Bay, we don't just
provide a place for our guests to rest their heads - we create memorable experiences
that they'll remember for a lifetime.
Do
you like being independent, and setting your day to your own music or stories?
Does routine make your day fly by and do you relish the fulfilment that comes
from working hard and finishing things well? Are you capable of overseeing and
providing guidance to a team? Do you enjoy ocean views, breaks on the sand, and
swimming or surfing after work? If so, we want you! Join us and be part of a
team that values connection, creativity, and making a positive impact on people's
lives.
The
role:
We’re looking for lively, attentive, and energetic people to join our
housekeeping team as a supervisor. Our housekeeping assistants prepare guests’
rooms for their arrival, take care of their laundry, and play a vital role in
ensuring the hotel is clean, safe and looks first-class every day.
You’ll
be most content working behind the scenes, but warm and friendly with everyone
you meet and feel valued in your team. You’ll understand the importance of the
work you do and will be proud when you notice and fix even the smallest of
details. Trust makes our team strong and happy.
This
is a permanent position with all the benefits that comes from being part of our
core team. In return for your enthusiasm and commitment, you’ll find yourself
in a supportive group of likeminded people with a shared outlook on life, where
friendship, connection, flexibility, variety and challenge make every working
day worthwhile. Oh and did we mention the beach is on your doorstep?
Joining our team means being part of a community
that values excellence, innovation, and kindness in everything we do. Our
commitment to our staff is reflected in our exceptional working environment -
one that promotes work-life balance, professional development, and plenty of opportunities
for growth.
What your
days could look like:
* Cleaning and preparing each room
according to established procedures and standards.
* Ensuring that every room is
cleaned to the required standard within the designated time.
* Signing keys in and out
correctly and maintaining key and code security at all times.
* Keeping spare linen neatly
stored in cupboards when not in use.
* Thoroughly checking rooms after
yourself and other housekeepers have completed the cleaning, making sure they
meet Watergate Bay standards and addressing any oversights.
* Monitoring the condition of each
room and promptly reporting any defects to the Head Housekeeper or Assistant
Head Housekeeper.
* Regularly checking inventory and
notifying the Head Housekeeper or Assistant Head Housekeeper of any items that
need replacement.
* Following the guidelines
outlined in the staff handbook and department standard operating procedures.
* Cleaning while adhering to
Health and Safety and COSHH regulations (Control of Substances Hazardous to
Health).
* Using the appropriate chemicals
for each cleaning task.
* Supervising the team to ensure
compliance with health and safety procedures.
* Providing updates to the
Assistant Head Housekeeper and Head Housekeeper, supervising team members, and
offering feedback, advice, and support.
* Assisting and supporting the
training and development of new team members.
* Promoting maximum efficiency
through teamwork.
* Performing any additional duties
assigned by the Housekeeping Manager or Housekeeping Supervisors.
Job skills
& requirements:
* Customer service
focused
* Experience of
housekeeping in a similar role
* Ability to work on
own initiative
* Excellent time
management skills
* Experience of
housekeeping in a similar role
* Excellent attention
to detail
* First Aid
qualification
* Manual Handling /
H&S qualification
* Good communications
skills
* Experience in
supervising a team
* Care about our team
and our environment
What we can
offer in return:
* A relaxed, professional
place to work in a beautiful location – at one of the UK’s most striking
beaches
* A welcoming team of
likeminds, eager to support and encourage each other
* Excellent career
prospects in an ever-expanding organisation
* Special rates for you
and your friends and family to stay at the hotel
* Discounts on treatments
in Swim Club
* Discounts for you and
your friends and family at our restaurants: Zacry’s, The Beach Hut, and the Living
Space
* Discount at Cubs coffeeshops
* Discounts at Shop on
the Beach and other partner businesses
* Free surf lessons,
surfboards and wetsuits hire from Wavehunters
* Team social events
throughout the year
* Team assistance scheme
– a dedicated helpline for support & advice on topics from mental
health through to managing your finances
* From
discounted stays to training and development opportunities, we're all about
helping our team achieve their personal and professional goals. Located on the
sunny, sandy, Cornish coast, you'll never be short on inspiration. Working at
Watergate Bay Hotel isn't just a job - it's a transformative career
opportunity. Apply now and join us in creating memorable experiences that our
guests and team remember for a lifetime.