Housekeeping Supervisor
Champneys Forest Mere
At Champneys, we’ve been pioneers in health, beauty and wellbeing since 1925. As a family-owned business, we operate luxurious health spas, resorts and hotels across the UK, delivering exceptional experiences that help our guests feel their very best, inside and out.
We pride ourselves on high standards, a people-first culture and a commitment to continuous innovation in wellness.
The Role
We’re looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department.
In this hands-on management role, you’ll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.
Key Responsibilities
1. Support the day-to-day operation of the housekeeping department, ensuring standards are consistently exceeded
2. Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail
3. Inspect guest rooms and public areas to maintain impeccable standards
4. Ensure effective laundry operations and guest laundry services
5. Actively support and coach team members, identifying training needs and delivering on-the-job training
6. Assist with recruitment, onboarding and team performance management
7. Deputise for the Head of Housekeeping when required
8. Ensure maintenance issues are identified and reported promptly
9. Manage stock levels and support cost control within department budgets
10. Deliver exceptional guest service at every touchpoint
What We’re Looking For
11. Previous experience in a housekeeping supervisory role (hospitality preferred)
12. Strong leadership skills with the ability to motivate and develop a team
13. Excellent attention to detail and high standards of cleanliness
14. A proactive and hands-on approach
15. Strong organisational and communication skills
16. Knowledge of health & safety and COSHH procedures
17. Experience of rota planning and/or workforce systems (desirable)
Why Join Us?
18. At Champneys, we don’t just offer a job, we offer a career in a supportive, people-focused environment where your contribution truly matters.
19. Opportunity to work in a premium wellness brand
20. Ongoing training and development opportunities
21. A collaborative and friendly team culture
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
22. Health, Wellness and Wellbeing incentives
23. Digital fitness programmes
24. Nutrition guides and recipes
25. Self-Guided meditation
26. Wellbeing podcasts
27. Champneys experiences (such an overnight stay or an ultimate spa day experience)
28. App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
29. In house social media connecting our Champneys Family
30. Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
31. Motivating, rewarding and engaging colleague events.
32. Discounted stays for you, your friends and family at any of our properties.
33. Complimentary Spa Day on completion of your probationary period.
34. 50% discount on all Champneys products.
35. Great discounts on our partner products Elemis and Clarins.
36. Discounted membership to our exceptional health clubs.
37. Merlin Entertainments Attraction.
38. Introduce a friend incentive.
39. Long Service celebrations.
40. Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
41. Professional Uniform.