Title: Identity and Access Management Manager
Agency: VP DIGITAL TRANSFORMATION & TECHNOLOGY
Location: Norfolk, VA
FLSA: Exempt
Hiring Range:
Full Time or Part Time: Full Time
Job Description:
The IAM manager position is an advanced role requiring leadership and team management skills, along with technical expertise. The IAM manager leads a team of individuals in analyzing business processes, recommending technology solutions to improve customer service and problem resolution, administration and governance tasked with ensuring IAM services are applied to University-managed assets as well as vendors and other third-party entities. This role provides comprehensive support for the user account lifecycle-including acquisition, creation, modification, deletion, auditing, group management, and password management -through scripting, LDAP expertise, and complex troubleshooting. The IAM role requires ensuring that a large, multi-faceted IAM program is in place governing provisioning, access, single sign-on (SSO), directory services and technical integrations, as well as supporting behavioral analytics. As a senior member of the team, the 1AM manager is expected to demonstrate leadership by coaching and mentoring less experienced staff, managing the team, and executing the security strategy set by senior management. This includes identifying and communicating actionable workloads for team members that balance business initiatives with IAM security best practices and business risk. The IAM manager serves as a subject matter expert and is responsible for delivering on line-of-business expectations. Minimum Qualifications:
Extensive knowledge of SSO, MFA, Active Directory (AD), public key infrastructure (PKI), privileged accounts and integration application program interface (API) capabilities.
Considerable knowledge of Enterprise Resource Planning (ERP) and/or Student Information Systems (SIS) systems such as Banner or similar programs.
Working knowledge of multiple operating systems and demonstrated skill in utilizing personal computers and related software.Excellent verbal and written communication skills, strong attention to detail, and an understanding of workflow processes.
Demonstrated ability to provide technical and project leadership to other staff, with a deep understanding of policy and procedure and the capability to implement this understanding across various aspects of computer system account management and lifecycle support.
Demonstrated ability to apply technical and analytical expertise in the design, implementation, and delivery of IAM technology solutions.
Demonstrated ability to consistently act with integrity, maintain high standards of work, and adapt to changing circumstances while fostering effective communication.Additional Considerations: