Job Title: Director of Private Residence – Live-In Estate Role (24/7)
Reporting To: Chief of Staff, Family Office
Location: 2 hrs commute from London
Role Overview
We are seeking an exceptional Director of Private Residence to oversee the full operational management of a prestigious private estate. This is a hands‑on, live‑in role requiring 24/7 ownership of the residence and its day‑to‑day operations.
The successful candidate will be 5-star trained, with a background in ultra-luxury hospitality, ideally from a leading luxury boutique hotel or Relais & Châteaux‑level property. They will bring uncompromising five-star standards, ensuring the residence is maintained and operated as a world‑class private home at all times.
The Director of Private Residence will ensure the estate is permanently guest‑ready, delivering seamless, discreet, and highly refined service standards across all areas of operation.
This is a role for a low‑ego, highly capable individual who is equally comfortable leading teams, managing projects, and working in a fully hands‑on capacity. The ability to wear multiple hats and take full ownership is essential.
Key Responsibilities
Five-Star Private Residence Management
* Full operational responsibility for the residence and associated estate buildings
* Maintain the property to impeccable five‑star luxury standards at all times
* Ensure all interiors, grounds, and guest areas reflect world‑class presentation
* Oversee preventative and reactive maintenance with exceptional attention to detail
* Manage contractors, suppliers, and specialist service providers to ultra‑luxury standards
* Ensure the residence is always guest‑ready, without exception
Ultra-Luxury Guest Experience
* Deliver a discreet, intuitive, five‑star hospitality experience for principal family and VIP guests
* Anticipate needs and ensure seamless day‑to‑day living and hosting
* Coordinate arrivals, departures, and private events to exacting standards
* Maintain and uphold luxury service protocols and operational SOPs
Staff Leadership & Household Operations
* Recruit, train, and manage household staff to five‑star hospitality standards
* Instil a culture of excellence, discretion, and professionalism
* Oversee rotas, performance management, and day‑to‑day operations
* Lead from the front in a hands‑on, service‑led capacity
* Manage refurbishments, fit‑outs, and seasonal updates to luxury standards
* Oversee contractors and ensure delivery aligns with five‑star expectations
* Maintain consistency in design, finish, and operational functionality
Operational Oversight
* Act as primary liaison with the Chief of Staff and Family Office
* Provide clear and structured operational reporting
* Manage budgets with a focus on excellence and efficiency
* Oversee procurement of luxury goods, services, and household inventory
* Manage key vendor relationships and estate service partners
* Coordinate closely with security and wider estate functions
Candidate Profile
* Degree educated (Hospitality, Business, or related discipline preferred)
* 5-star trained within a leading luxury hotel, private members’ club, or ultra‑high‑end private residence
* Proven experience in senior hospitality or estate leadership roles
* Deep understanding of luxury service standards and operational excellence
* Highly organised, detail‑driven, and solutions‑focused
* Hands‑on, proactive, and unafraid of responsibility
* Low ego, discreet, and highly professional
* Comfortable with a live‑in, 24/7 ownership mindset
Personal Attributes
* Passion for ultra‑luxury hospitality and service excellence
* Calm under pressure with exceptional judgement
* Naturally anticipatory and highly intuitive
* Strong leadership presence with humility and discretion
* Committed to maintaining world‑class standards at all times
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