Job Overview: We are seeking a friendly, professional, and highly organised Receptionist/Administrator to join our team on a permanent basis. This role is central to the smooth running of the office and will be responsible for front-of-house duties as well as providing vital administrative support across departments. Key Responsibilities: Front-of-House: * Greet and welcome visitors, clients, and staff in a professional and courteous manner. * Answer and direct phone calls, take messages, and handle enquiries. * Manage the reception area to ensure it is tidy, presentable, and stocked with necessary supplies. Administration: * Provide general administrative support to departments including data entry, filing, and document management. * Schedule and coordinate meetings, appointments, and travel arrangements. * Process incoming and outgoing mail and deliveries. * Order office supplies and maintain stock levels. * Assist with invoice processing, petty cash, and basic financial admin. * Support with onboarding new starters and HR-related documentation when needed. Requirements: * Proven experience in a receptionist or administrative role. * Strong interpersonal and communication skills. * Proficient in Microsoft Office (Word, Excel, Outlook). * High level of attention to detail and organisation. * Ability to multitask and work independently in a fast-paced environment. * Professional appearance and attitude